Wesley Robles
Los Angeles,CA
Summary
Enthusiastic and customer-focused retail sales associate with a proven ability to lead by example and contribute to a positive team environment. Adept at building strong customer relationships, resolving issues, and achieving sales targets through teamwork and communication.
Overview
9
9
years of professional experience
Work History
Store Team Member
Ralphs Grocery Store
02.2021 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Retail Sales Associate
Zara
05.2018 - 10.2021
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Greeted customers and provided outstanding customer service.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Associate
Claries
06.2015 - 11.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
GED -
Manual Arts High School
Los Angeles, CASkills
- Store maintenance
- Reliability and punctuality
- Cash handling accuracy
- Customer service
- Friendly and helpful
- Team building
- Sales floor organization
- Item ticketing and pricing
- Inventory management
Languages
Spanish
English
Timeline
Store Team Member
Ralphs Grocery Store
02.2021 - 10.2024
Retail Sales Associate
Zara
05.2018 - 10.2021
Retail Sales Associate
Claries
06.2015 - 11.2018
GED -
Manual Arts High School
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