Wesley Russell
Oklahoma City
Summary
Dynamic and customer-focused bartender with extensive experience in fast-paced, high-volume restaurant settings. Skilled in efficiently managing orders and fostering positive customer interactions. Recognized for strong teamwork capabilities and a proactive approach to problem-solving, ensuring seamless service delivery even in unpredictable situations. Exceptional communication skills enhance collaboration with colleagues and create memorable guest experiences. Committed to bringing energy, determination, and innovative solutions to every challenge faced behind the bar.
Overview
11
11
years of professional experience
Work History
Lead Bartender
Perle Mesta by Chef Andrew Black
Oklahoma City, OK
06.2024 - 07.2026
- Developed innovative cocktail menu, incorporating seasonal ingredients to elevate guest experience.
- Trained and mentored junior bartenders, enhancing team performance and skill development.
- Managed inventory levels, optimizing stock control and minimizing waste through careful planning.
Bartender
Culprits
Oklahoma City
02.2023 - 06.2024
- Built rapport with new customers, increasing regular clientele at bar and hotel through exceptional service. Mastered over 40 cocktail recipes and drink variations, delivering consistent quality and creativity in drink preparation.
- Crafted innovative cocktails using advanced bartending techniques, enhancing customer satisfaction and engagement.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste through effective ordering processes.
- Trained and mentored junior bartenders on mixology skills and customer service best practices, fostering a collaborative team environment.
Hospitality Manager
P.F. Chang’s
Oklahoma City
05.2022 - 02.2023
- Progressed through roles from server, trainer for front of house and catering drivers, to managing catering events and bartending, ultimately becoming hospitality manager. Oversaw inventory management, product ordering, and paperwork in the role of hospitality manager.
- Managed daily operations, ensuring exceptional guest experiences and prompt service delivery.
- Developed and implemented training programs, enhancing staff performance and customer satisfaction.
- Streamlined inventory management processes, reducing waste and optimizing supply levels.
Bartender
P.F. Chang’s
Oklahoma City
11.2018 - 02.2023
- Crafted innovative cocktail recipes, enhancing customer satisfaction and engagement.
- Trained new staff on bar operations and service standards, improving team performance.
- Developed and maintained relationships with regular patrons, fostering loyalty and repeat business.
Server
P.F. Chang’s
Oklahoma City
10.2015 - 11.2018
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multi-tasking in a high-volume environment, maintaining efficiency during peak hours.
Education
University of Central Oklahoma
Edmond, OK01-2015
Oklahoma City Community College
Oklahoma City, OK07-2026
Skills
- Mixology Techniques
- Bar Operations
- Inventory Management
- POS Systems
- Staff development
- Supervision
- Team Building
- Leadership Ability
- Time Management
- Client relations
- Customer Service
- Communication
- Conflict resolution
LEADERSHIP
I bring 9 years of experience and excellent customer service and leadership skills. I maintain a positive work environment that promotes employee morale, a productive environment and a great guest experience.
Timeline
Lead Bartender
Perle Mesta by Chef Andrew Black
06.2024 - 07.2026
Bartender
Culprits
02.2023 - 06.2024
Hospitality Manager
P.F. Chang’s
05.2022 - 02.2023
Bartender
P.F. Chang’s
11.2018 - 02.2023
Server
P.F. Chang’s
10.2015 - 11.2018
University of Central Oklahoma
Oklahoma City Community College