Wesley Schumacher
Banker
Chubbuck,ID
Summary
Dynamic professional with extensive experience in customer service and financial assessment, notably at Idaho Central Credit Union. Proven track record in negotiating repayment plans and enhancing team efficiency. Skilled in billing and invoicing, consistently achieving high customer satisfaction while ensuring compliance with industry standards.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Stotz Equipment
03.2025 - 11.2025
- Managed daily office operations to ensure efficiency and organization.
- Collaborated with team members on projects, fostering a supportive work environment.
- Managed customer billing and invoicing.
Licensed Insurant Sales Agent
Bankers Life Insurance Company Of America
06.2024 - 01.2025
- Developed comprehensive knowledge of insurance products and services to effectively address client needs.
- Conducted detailed assessments of clients' financial situations to recommend suitable insurance solutions.
- Executed sales strategies to achieve monthly targets while maintaining high customer satisfaction levels.
- Collaborated with team members to enhance product knowledge and improve sales techniques.
FHA DE Underwriter
Idaho Central Credit Union
01.2017 - 10.2022
- Evaluated FHA loan applications to ensure compliance with underwriting guidelines.
- Assessed borrower creditworthiness and property value through detailed analysis.
- Collaborated with loan officers to resolve issues and streamline approval processes.
- Provided mentorship to junior underwriters, enhancing team efficiency and accuracy.
Repossession Specialist
Idaho Central Credit Union
04.2010 - 01.2017
- Conducted thorough investigations to locate and secure collateral for repossession.
- Evaluated loan accounts to determine eligibility for repossession procedures.
- Communicated effectively with borrowers to negotiate repayment plans and resolve delinquencies.
- Managed documentation and compliance processes in accordance with state regulations.
Education
No Degree - Finance And Technology
Western Governors University
Salt Lake City, UT12-2026
Skills
- Customer service
- Negotiation skills
- Billing and invoicing
- Financial assessment
Timeline
Administrative Assistant
Stotz Equipment
03.2025 - 11.2025
Licensed Insurant Sales Agent
Bankers Life Insurance Company Of America
06.2024 - 01.2025
FHA DE Underwriter
Idaho Central Credit Union
01.2017 - 10.2022
Repossession Specialist
Idaho Central Credit Union
04.2010 - 01.2017
No Degree - Finance And Technology
Western Governors University