Wesley Smith
Calhoun,GA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
Work History
Sales and Marketing Representative
Courtesy Ford Rome
02.2024 - Current
- Supported implementation of contests, events and other initiatives to build presence and reputation.
- Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
- Identified and developed key operations and influencer relationships within targeted districts.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Co-Owner
Layered Solutions LLC
10.2023 - Current
- Cultivated customer rapport and promoted loyalty for repeat business.
- Built solid partnerships with selected organizations to promote brand strategy.
- Improved advertising and promotional plans with well-developed marketing strategies.
- Created detailed business plans outlining short-term and long-term goals for organization.
- Contacted existing and prospective clients to increase new and repeat business
Staffing Manager
Randstad
02.2022 - 02.2024
- Provided ongoing support to temporary workers placed at client sites by addressing inquiries or concerns regarding their assignments.
- Participated in industry conferences or networking events to enhance professional knowledge and expand personal network of contacts within field.
- Organized recruiting events such as job fairs, campus visits, and networking sessions to source new talent.
- Maintained strong relationships with clients, ensuring satisfaction with provided staffing services.
- Identified hiring criteria and communicated hiring needs to recruitment team.
- Conducted interviews and assessed candidate qualifications for suitability in various positions.
General Manager
Panda Express
01.2021 - 02.2022
- Set team performance targets to motivate and reward staff.
- DIrected employee selection, retention and continuous improvement.
- Organized staff schedules to close gaps and maximize financial results.
- Structured internal operations and outlined policies and procedures.
- Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions.
- Implemented successful training program to upskill employees.
- Scheduled staff shifts to guarantee adequate capacity for ideal operations.
- Planned strategies to achieve profitability, guest satisfaction and employee retention objectives.
General Manager
Cookout
02.2019 - 01.2022
- Led teams by example to deliver exceptional standard of work.
- Organized staff schedules to close gaps and maximize financial results.
- DIrected employee selection, retention and continuous improvement.
- Set team performance targets to motivate and reward staff.
- Resolved employee, customer and vendor disputes using strong mediation and problem-solving techniques.
- Structured internal operations and outlined policies and procedures.
- Tracked trends and aligned strategies to improve business operations.
- Planned strategies to achieve profitability, guest satisfaction and employee retention objectives.
Culinary Professional
Olive Garden
05.2015 - 02.2019
- Lead a team of cooks to execute high-quality dishes in a fast-paced kitchen environment
- Managed food cost and inventory to ensure profitability and efficiency in kitchen operations
- Trained and mentored new employees on proper cooking techniques and kitchen procedures
- Developed menu items and specials showcasing culinary creativity and innovation
- Collaborated with vendors to source high-quality ingredients to maintain standards of excellence
AutoCAD Draftsman
Standard Resistance Welder Co.
03.2013 - 01.2015
- Rendered schematics for designs in Solidworks to produce 2D and 3D models.
- Created designs and blueprints using Solidworks according to customer specifications, timelines, and supply inventories.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Identified potential operational issues and redesigned products to improve functionality.
- Collaborated with engineering staff to determine safe, sturdy construction methods.
Education
Highschool Diploma -
Bremen Highschool
Bremen Georgia05-2015
Skills
- Staffing
- Customer Retention
- Business Growth
- Conflict Resolution
- Workforce Management
- Sales Strategies
- Inventory Management
Timeline
Sales and Marketing Representative
Courtesy Ford Rome
02.2024 - Current
Co-Owner
Layered Solutions LLC
10.2023 - Current
Staffing Manager
Randstad
02.2022 - 02.2024
General Manager
Panda Express
01.2021 - 02.2022
General Manager
Cookout
02.2019 - 01.2022
Culinary Professional
Olive Garden
05.2015 - 02.2019
AutoCAD Draftsman
Standard Resistance Welder Co.
03.2013 - 01.2015
Highschool Diploma -
Bremen Highschool
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