Wesley Tiburcio
Orlando
Summary
Accomplished General Store Manager with a proven track record at GlassesUSA, specializing in leadership and inventory management. Demonstrated ability to enhance revenue and expand market reach through effective customer service and strategic problem-solving. Expertise in team building and talent recruitment has created a collaborative environment that drives productivity and ensures compliance.
Overview
12
12
years of professional experience
Work History
General Store Manager
GlassesUSA
Orlando
12.2024 - Current
- Implemented successful business strategies to increase revenue and target new markets.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Conducted regular meetings with employees to discuss current operations issues.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Monitored employee performance and identified performance gaps for corrective action.
- Ensured compliance with all safety regulations and procedures in the store.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Launched opening for all locations on the East Coast.
- Trainer for all newly hired store managers and assistants.
Assistant Store Manager
Sandro & Maje
Orlando
01.2023 - 12.2024
- Manage store staff, including the scheduling and training of new employees.
- Analyze sales and inventory data to identify areas of improvement, and maximize profitability.
- Manage store operations, ensuring compliance with all applicable laws and regulations.
- Assist the store manager with day-to-day operations.
- Handle stock and inventory levels, ensuring that shrink is minimized.
Assistant Store Manager
Illesteva
Orlando
11.2019 - 01.2022
- Managed store operations alongside the store manager ensuring day to day tasks were accomplished
- Managed sales floor ensuring all clients were assisted and maximized on all selling opportunities
- Managed associates and assisted in training for new product roll outs and individual sales goals
- Handled inventory and assisted in stock counts
- Opened and closed the business ensuring all product was safely stored and ready for next day business
- Handled visual floor changes to ensure we maximized new product for better visibility
- Focused on customer retention through effective clientele methods and proper follow ups
Senior Key Holder
Michael Kors
Orlando
02.2018 - 11.2019
- Created and maintained a safe and secure work environment for staff and customers ensuring constant communication with upper management
- Highlighted the Michael Experience ensuring all associates were providing top tier service
- Opened and closed the business ensuring closing paperwork was completed correctly and ensuring the sales floor was ready for next day operations
- Assisted back of house staff on inventory control including floor sets and new stock
- Partnered with upper management for manager training through mentoring associates and providing feedback
Assistant Store Manager
Sunglass Hut
Orlando
01.2014 - 02.2018
- Managed store associates, highlighting specific KPIs and selling behaviors.
- Handled operational tasks for the store manager, including scheduling needs and training.
- Handled inventory levels and product training.
- Focused on selling practices and led by example through personal metrics, such as the highest performing seller.
Education
Some College (No Degree) - Business Administration and Management
Universidad Del Sagrado Corazon
Puerto RicoSkills
- Ability to work under pressure
- Leadership Skills
- Inventory Management
- Problem-solving skills
- Excellent customer service skills
- Multitasking Skills
- Time Management Skills
- Customer relations
- Inventory oversight
- Employee scheduling
- Team building
- Revenue generation
- Talent recruitment
References
- Josian Roa, Illesteva, roa718@gmail.com
- Luis Santiago , GlassesUSA.com
- Mark Lue, Chanel, Luemark@ymail.com
- Additional contacts can be provided on request
Languages
- English
- Spanish
- Portuguese
Timeline
General Store Manager
GlassesUSA
12.2024 - Current
Assistant Store Manager
Sandro & Maje
01.2023 - 12.2024
Assistant Store Manager
Illesteva
11.2019 - 01.2022
Senior Key Holder
Michael Kors
02.2018 - 11.2019
Assistant Store Manager
Sunglass Hut
01.2014 - 02.2018
Some College (No Degree) - Business Administration and Management
Universidad Del Sagrado Corazon