Wesley Todd
Ponder,TX
Summary
Dynamic leader with a proven track record at WT MotorSports and Awesome Auto Body, enhancing business operations and fostering partnerships. Excelled in staff training, marketing, and performance analysis, significantly boosting customer satisfaction. Skilled in both strategic pricing and team development, ensuring optimal performance and profitability.
Overview
4
4
years of professional experience
Work History
Shop Owner
WT MotorSports
04.2021 - Current
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Shop Foreman
Awesome Auto Body
02.2022 - 04.2024
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Directed daily operations of team of 13 technicians and shop professionals.
- Managed materials inside shop and at job locations.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
Education
GED -
Homeschooled
Pilot Point, TX06-2009
Skills
- Networking and partnerships
- Business operations
- Pricing strategy
- Marketing experience
- Staff hiring and training
- Marketing expertise
- Shipment tracking
- Community engagement
- Performance analysis
Timeline
Shop Foreman
Awesome Auto Body
02.2022 - 04.2024
Shop Owner
WT MotorSports
04.2021 - Current
GED -
Homeschooled
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