Dynamic leader with a proven track record at WT MotorSports and Awesome Auto Body, enhancing business operations and fostering partnerships. Excelled in staff training, marketing, and performance analysis, significantly boosting customer satisfaction. Skilled in both strategic pricing and team development, ensuring optimal performance and profitability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shop Owner
WT MotorSports
04.2021 - Current
Maintained accurate financial records, including sales reports, expense tracking, and budget management.
Developed loyal customer base by consistently delivering high-quality products and personalized service.
Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Shop Foreman
Awesome Auto Body
02.2022 - 04.2024
Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Trained and coached employees to improve performance and skills.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
Directed daily operations of team of 13 technicians and shop professionals.
Managed materials inside shop and at job locations.
Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
Class A CDL Driver
Todd Family Customs & Transportation
04.2015 - 03.2021
Operated vehicles with capacities as high as 80000 pounds with 0 incidents.
Improved overall fleet safety by participating in ongoing professional development opportunities aimed at enhancing driving skills and knowledge of industry best practices.
Boosted operational effectiveness by sharing valuable insights on route optimization strategies based on personal experiences as a driver in the field.
Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
Exemplified commitment to company values by consistently upholding ethical conduct, professionalism, and a customer-centric approach while performing daily duties as a Class A CDL driver.
Education
GED -
Homeschooled
06-2009
Skills
Health and safety regulations
Shipment tracking
Merchandise planning
Customer service expertise
Health and safety awareness
DOT regulations compliance
Mechanical troubleshooting
Load securement
Long-haul driving
Class A commercial Driver's license
Machine operation
Power tool operation
Parts replacement
Hydraulic systems
Safety protocols
Contact
Ponder, TX 76259
Education
Pilot Point, TX
Skills
Certification
Professional Truck Driving License CDL-A – Department of Motor Vehicles [State].
Master Automobile Technician + L1 Advanced Level Specialist Combo –National Institute of Automobile Services Professionals.