WESLEY WALKER
Riverview,USA
Summary
Diligent Program Manager with strong background in program management and data analytics. Successfully led cross-functional teams to deliver complex projects on time and within scope. Demonstrated leadership and strategic planning skills. Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Manager
JPMorgan Chase
Tampa, FL
09.2022 - 12.2023
- Conducted thorough assessments of operational risks in partnership with business units, ensuring comprehensive control design testing and documentation for compliance operational risk environment (CORE) framework.
- Analyzed control weaknesses and implemented corrective action plans to address both audit findings and self-identified issues, ensuring effective oversight and resolution.
- Monitored and documented compliance activities across platforms, ensuring strict adherence to Control Domain Authority (CDA) requirements.
- Drove the implementation of transparent, standardized control processes through effective coordination of regional and global teams, resulting in improved enterprise control maturity.
- Analyzed key risk indicators (KRIs) and emerging risk trends to produce detailed risk dashboards and governance reports for senior leadership, enhancing informed decision-making processes.
Business Analyst AVP (Contract)
Citi
Tampa, FL
05.2022 - 08.2022
- Evaluated system processes and implemented solutions to improve database performance while standardizing data governance protocols.
- Developed detailed business requirements and user stories to guide system enhancements and implementations.
- Engaged with compliance and IT teams to streamline operations and improve accuracy of regulatory reporting.
- Conducted root cause analysis of data discrepancies, facilitating resolution with involved teams.
Provider Data Manager
Centene
Tampa, FL
09.2018 - 05.2022
- Oversaw enterprise healthcare data operations, emphasizing compliance with HIPAA, CMS, and NCQA standards.
- Implemented risk mitigation strategies for provider data accuracy through the creation of governance frameworks and automated processes.
- Conducted risk assessments and internal audits of provider data systems, identifying control gaps and leading remediation planning in alignment with corporate compliance frameworks.
- Designed detailed process maps and training guides, facilitating uniform control standards across business units.
- Facilitated communication between compliance officers, legal teams, and business leadership to ensure alignment on evolving regulations and establish robust data governance frameworks.
- Drove cross-regional collaboration to establish standardized risk management protocols, supporting enterprise-wide policy alignment and audit readiness.
Sr. Business Analyst
Uber
Dallas, TX
10.2016 - 01.2018
- Developed and executed comprehensive program plans, incorporating vendor selection, contract negotiation, and performance evaluation to enhance data governance maturity.
- Ensured compliance with evolving regulatory requirements and industry best practices by working closely with third-party vendors to implement rigorous data validation and quality assurance processes.
- Engaged key stakeholders and external vendors across multiple business units to maintain project timelines, drive accountability, and ensure seamless integration of vendor-provided solutions into existing data governance frameworks.
- Liaised with internal teams and vendors to address action items and resolve issues efficiently. Drive performance improvement initiatives by delivering actionable insights that optimize business operations.
- Worked cross-functionally with compliance and operations to implement risk-mitigation strategies aligned with Uber’s internal policies and external regulatory obligations.
Education
Associate of Science - Business Administration
Hillsborough Community College
Brandon, FL05-2014
Skills
- Process Improvement
- Leadership/Strategy
- Data Governance
- Risk/Compliance
- Collaboration
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
Accomplishments
Risk Reduction: Developed and implemented a risk-based compliance monitoring program that reduced potential compliance issues by 25% and identified risks by 30%.
Audit Improvement: Oversaw a comprehensive compliance monitoring program, reducing audit findings by 55% and ensuring zero fines during annual reviews.
Investigative Success: Conducted investigations that resulted in a 25% reduction in compliance breaches.
Certification
CGRC - ISC2 Certified in Governance, Risk and Compliance
CompTIA CySA+ - Cybersecurity Analyst
Timeline
Program Manager
JPMorgan Chase
09.2022 - 12.2023
Business Analyst AVP (Contract)
Citi
05.2022 - 08.2022
Provider Data Manager
Centene
09.2018 - 05.2022
Sr. Business Analyst
Uber
10.2016 - 01.2018
Associate of Science - Business Administration
Hillsborough Community College