Summary
Overview
Work History
Education
Skills
Timeline
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Wesley Wallace

Topsham,ME

Summary

Proven leader in operations coordination and teamwork, I enhanced efficiency and sustainability at Highland Greens Golf Course, streamlining processes and implementing eco-friendly practices. Skilled in logistics management and technical knowledge, I significantly improved service delivery and customer satisfaction, showcasing my ability to drive results and foster collaboration.

Overview

3
3
years of professional experience

Work History

Outside Operations Manager

Highland Greens Golf Course
05.2023 - Current
  • Championed sustainable practices within the company''s outside operations, leading initiatives aimed at reducing environmental impact while maintaining profitability and efficiency standards.
  • Implemented quality control measures to ensure consistent workmanship across all projects, resulting in fewer issues postcompletion.
  • Improved outside operations efficiency by streamlining processes and implementing new technologies.

Banquet Attendant

Hilton Garden Inn Hotel
11.2023 - 05.2024
  • Supported event planners in executing successful functions by proactively addressing potential issues before they escalated.
  • Facilitated the smooth flow of events by managing guest traffic and coordinating with other departments as necessary.
  • Arranged tables and chairs for special occasions and events.
  • Cleaned and maintained dining area and condiment stations.

Order Fulfillment Associate

Target
11.2022 - 04.2023
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Trained new associates on basic and advanced shipment procedures.
  • Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.

Customer Service Representative

Hannaford Supermarket
01.2022 - 06.2022
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

High School Diploma -

Mt. Ararat High School
Topsham, ME
05-2024

Skills

  • Operations Coordination
  • Technical knowledge
  • Environmental awareness
  • Logistics Management
  • Teamwork and Collaboration
  • Time Management

Timeline

Banquet Attendant

Hilton Garden Inn Hotel
11.2023 - 05.2024

Outside Operations Manager

Highland Greens Golf Course
05.2023 - Current

Order Fulfillment Associate

Target
11.2022 - 04.2023

Customer Service Representative

Hannaford Supermarket
01.2022 - 06.2022

High School Diploma -

Mt. Ararat High School

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Wesley Wallace