Westin Appleton
Dublin,OH
Summary
Spirit led and Mission-driven pastor with a proven track record in fostering spiritual growth and community engagement. Expertise in building and equipping congregations, adapting to diverse roles and assignments. Experienced in guiding individuals through various stages of faith, with strong verbal and written communication skills. Recognized for cultivating relationships and connecting people within the community.
Overview
6
6
years of professional experience
Work History
Customer Experience Agent
Zaner-bloser
04.2024 - 02.2025
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Trained new customer service agents on policies and procedures to support favorable customer experiences.
- Documented customer interactions in internal database to maintain customer service history details.
- Investigated customer complaints and escalated issues to address critical requests.
Spiritual Formation Director/Young Adults Pastor
Ethos Church
09.2018 - 02.2024
- Managed diverse leadership responsibilities focused on young adult ministry, spiritual formation, youth ministry, and prayer ministry.
- Crafted and presented sermons and teachings, effectively conveying biblical principles to inspire and equip congregants in alignment with vision of lead pastor.
- Developed and facilitated classes such as, Alpha and Radical mentorship classes focused on faith exploration. Promoted engagement in meaningful conversations around spirituality and personal beliefs.
- Fostered community connections through small group leading that enhanced participants' understanding of diverse faith experiences.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Developed an annual budget for the Young Adults Ministry, effectively managing resources to support programming priorities and ensure long-term sustainability.
- Initiated partnerships with local colleges and universities to provide resources and support for college-age students attending the church.
- Increased young adults involvement in church activities by developing and implementing engaging programs tailored to their interests.
Education
Associate of Science - Ministerial Leadership
Southeastern University
Lakeland, FL12-2019
Bachelor of Arts - Political Science
The Ohio State University
Columbus, Ohio05-2017
Skills
- Effective verbal and written communication
- Team building and training
- Relationship management
- Adaptability and flexibility
- Pastoral counseling
Timeline
Customer Experience Agent
Zaner-bloser
04.2024 - 02.2025
Spiritual Formation Director/Young Adults Pastor
Ethos Church
09.2018 - 02.2024
Associate of Science - Ministerial Leadership
Southeastern University
Bachelor of Arts - Political Science
The Ohio State University
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