Westly DeFries
Logistics Specialist
Springfield,MO
Summary
Goal-driven Logistics Executive with eight years of experience developing targeted plans to meet customer needs while balancing budgets and external constraints. Designed framework to achieve higher revenues through utilization of existing resources. Directed formation of internal partnerships and harnessed improved functional technology to achieve targeted results.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Trailer Salesman
Pedigree Truck and Trailer Sales (Prime Inc.)
Springfield, MO
07.2023 - 06.2024
- Worked with sales team to collaboratively reach leads, consistently meeting or exceeding personal quotas.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through networking, marketing and prospective database leads.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
- Stayed current on company offerings and industry trends.
Logistics Specialist
Prime Inc.
Springfield, MO
11.2018 - 07.2023
- Negotiated and arranged transport of goods with outside freight companies.
- Utilized multiple CRMs to manage cargo shipments and accurately track goods.
- Tracked orders and notified customers of status or potential delays.
- Implemented and maintained security protocols to safeguard shipments.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Implemented and developed supply chain strategies to optimize efficiency.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Studied data to identify trends and patterns in transportation activity.
Logistics/Supply Chain Intern
Prime Inc.
Springfield, MO
09.2015 - 10.2018
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Developed communication skills by dissecting problems and generated logical solutions that delivered results
- Resolved problems, improved operations and provided exceptional service.
- Learned e-mail skills, Microsoft Excel, and problem solving skills
- Schedule appointments for pick-ups and deliveries with various shippers and receivers
- Built long-term relationships due to prompt and courteous service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
Trailer Inspector
Prime Inc.
Springfield, MO
03.2015 - 09.2015
- Inspected and examined trailers s for defects and wear to verify DOT specifications.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Recorded inspection and test results on data sheets.
- Provided feedback to production team regarding product quality.
- Followed safety protocols while handling hazardous materials.
- Investigated customer complaints to take necessary corrective actions.
- Operated and maintained testing equipment.
Team Member
Pizza Hut
Plattsburg, MO
04.2012 - 07.2014
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of Science - Logistics And Supply Chain Management
Missouri State University
Springfield, MO 2014.08 - 2018.12
Skills
- Sales and marketing strategies
- Pipeline Maintenance
- CRM Tracking
- Lead prospecting
- Technical understanding
- Customer Relationship Building
- Closing Techniques
- Upselling and Cross Selling
- Adaptability
- FTL Freight Experience
- B2B Sales Experience
- Prospecting abilities
Organizations
Alumnus of Kappa Alpha Order
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Trailer Salesman
Pedigree Truck and Trailer Sales (Prime Inc.)
07.2023 - 06.2024
Logistics Specialist
Prime Inc.
11.2018 - 07.2023
Logistics/Supply Chain Intern
Prime Inc.
09.2015 - 10.2018
Trailer Inspector
Prime Inc.
03.2015 - 09.2015
Bachelor of Science - Logistics And Supply Chain Management
Missouri State University
2014.08 - 2018.12
Team Member
Pizza Hut
04.2012 - 07.2014
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