WESTLY DEFRIES
Logistics Specialist
Springfield,MO
Summary
Goal-driven Logistics Executive with eight years of experience developing targeted plans to meet customer needs while balancing budgets and external constraints. Designed framework to achieve higher revenues through utilization of existing resources. Directed formation of internal partnerships and harnessed improved functional technology to achieve targeted results.
Overview
9
9
years of professional experience
Work History
Trailer Salesman
Pedigree Truck and Trailer Sales, Prime Inc
Springfield, MO
07.2023 - 06.2024
- Worked with sales team to collaboratively reach leads, consistently meeting or exceeding personal quotas
- Monitored service after sale and implemented quick and effective problem resolutions
- Identified new business opportunities through networking, marketing and prospective database leads
- Upheld high standards of customer service by promoting and upselling new products and services
- Contributed to team objectives in fast-paced environment
- Negotiated prices, terms of sales and service agreements
- Kept detailed records of daily activities through online customer database
- Stayed current on company offerings and industry trends.
Logistics Specialist
Prime Inc
Springfield, MO
11.2018 - 07.2023
- Negotiated and arranged transport of goods with outside freight companies
- Utilized multiple CRMs to manage cargo shipments and accurately track goods
- Tracked orders and notified customers of status or potential delays
- Implemented and maintained security protocols to safeguard shipments
- Built working relationships with clients to foster loyalty and encourage repeat business
- Implemented and developed supply chain strategies to optimize efficiency
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints
- Studied data to identify trends and patterns in transportation activity.
Logistics/Supply Chain Intern
Prime Inc
Springfield, MO
09.2015 - 10.2018
- Supported senior company leaders by delivering reports outlining performance to drive process improvements
- Developed communication skills by dissecting problems and generated logical solutions that delivered results
- Resolved problems, improved operations and provided exceptional service
- Learned e-mail skills, Microsoft Excel, and problem solving skills
- Schedule appointments for pick-ups and deliveries with various shippers and receivers
- Built long-term relationships due to prompt and courteous service
- Managed time efficiently in order to complete all tasks within deadlines
- Proven ability to learn quickly and adapt to new situations.
Trailer Inspector
Prime Inc
Springfield, MO
03.2015 - 09.2015
- Inspected and examined trailers for defects and wear to verify DOT specifications
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections
- Recorded inspection and test results on data sheets
- Provided feedback to production team regarding product quality
- Followed safety protocols while handling hazardous materials
- Investigated customer complaints to take necessary corrective actions
- Operated and maintained testing equipment.
Education
Bachelor of Science - Logistics and Supply Chain Management
Missouri State University
12.2018
Skills
- Sales and marketing strategies
- Pipeline Maintenance
- CRM Tracking
- Lead prospecting
- Technical understanding
- Customer Relationship Building
- Closing Techniques
- Upselling and Cross Selling
- Adaptability
- FTL Freight Experience
- B2B Sales Experience
- Prospecting abilities
Timeline
Trailer Salesman
Pedigree Truck and Trailer Sales, Prime Inc
07.2023 - 06.2024
Logistics Specialist
Prime Inc
11.2018 - 07.2023
Logistics/Supply Chain Intern
Prime Inc
09.2015 - 10.2018
Trailer Inspector
Prime Inc
03.2015 - 09.2015
Bachelor of Science - Logistics and Supply Chain Management
Missouri State University
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionTeam Building / Company Retreats401k match4-day work weekPaid sick leaveHealthcare benefitsPaid time offStock Options / Equity / Profit SharingSimilar Profiles
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