Weston Gillespie
Okatie
Summary
Detail-oriented Senior Dispatcher skilled in problem-solving and time management. Successfully coordinated communication between drivers and clients, optimizing resource allocation and ensuring timely deliveries.
Overview
7
7
years of professional experience
Work History
Senior Dispatcher
Volt Logistics LLC
Port Wentworth, GA
04.2022 - 02.2026
- Oversaw daily dispatch operations, billing, driver pay, customer service, ensuring timely delivery and efficient route optimization.
- Mentored junior dispatch staff, fostering skill development and enhancing team performance.
- Implemented process improvements that reduced operational delays and increased service reliability.
- Coordinated communication between drivers and clients, maintaining high customer satisfaction levels.
- Analyzed dispatch metrics to identify trends and optimize resource allocation strategies.
- Developed training materials for new hires, streamlining onboarding processes and enhancing compliance with safety protocols.
- Collaborated with other departments to address logistical challenges and improve overall operational efficiency.
Fleet Manager
Universal Intermodal
Savannah, GA
07.2019 - 04.2022
- Managed dispatch & fleet operations to ensure timely deliveries and optimal vehicle utilization.
- Developed and implemented maintenance schedules to minimize downtime and enhance operational efficiency.
- Analyzed transportation routes to reduce costs and improve delivery times while maintaining service quality.
- Oversaw compliance with safety regulations, ensuring adherence to industry standards across the fleet.
Education
Bachelor of Science - Business Administration And Management
University of South Carolina Beaufort
05-2019
High School Diploma -
Bluffton High School
Bluffton05-2014
Skills
- Dispatch software
- Route planning
- Advanced communication
- Database management
- Policy compliance
- Customer relationship management
- Scheduling expertise
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Active listening
Timeline
Senior Dispatcher
Volt Logistics LLC
04.2022 - 02.2026
Fleet Manager
Universal Intermodal
07.2019 - 04.2022
Bachelor of Science - Business Administration And Management
University of South Carolina Beaufort
High School Diploma -
Bluffton High School