Summary
Overview
Work History
Education
Skills
Websites
Timeline
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William Ewing IV

Soft Count Lead
Rising Sun,MD

Summary

Energetic Count Team Lead with Nearly 3 years of successful performance in casino roles. Adept in safe collection of cash from slot machines and other floor games equipment (Cash Kiosks, Table Games, Etc). Efficient and quality-focused with aptitude for accurate cash handling and department-wide communication. Thrives in team environment.

Overview

5
5
years of professional experience

Work History

Cashier

Food Lion Grocery
03.2019 - 11.2020
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.


RESPONSIBILITIES INCLUDE


  • Lifting up to 50lbs
  • Standing for 8+ Hours
  • Engage in positive interactions with customers
  • Complete Transactions in a timely, friendly manner
  • Maintain a Safe, Clean, Well-Organized Workspace
  • Take Instruction/Orders from Superiors Regularly

Produce Clerk

Food Lion Grocery
05.2019 - 11.2020
  • Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
  • Safeguarded customer well-being through strict adherence to allergen protocols when handling or displaying products containing common allergens.
  • Contributed to team efficiency by assisting with unloading deliveries and organizing stockroom for easy access to products.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.


RESPONSIBILITIES INCLUDE

  • Stocking and Lifting items over 50lbs
  • Adhering to various Food Safety Protocol(s)
  • Wash and Prepare various forms of produce for sale
  • Unload, Unpack, and Stock Deliveries
  • Assist Customers with any concerns/inquiries
  • Ensure Department is in well-managed condition before store closing
  • Using Heat-Sealing Devices
  • Setting Up Displays and Arrangements of product

Soft Count Clerk

Hollywood Casino Perryville
04.2021 - 12.2021
  • Ensured compliance with all regulatory requirements regarding cash handling and reporting by maintaining up-to-date knowledge of industry standards and protocols.
  • Supported smooth operations within the department by effectively communicating with team members and supervisors about any issues or concerns that arose during the drop/count process.
  • Safeguarded company assets by strictly adhering to internal controls and procedures during the drop/count process.


RESPONSIBILITIES INCLUDE


  • Validating Authenticity of Currency
  • Constant Cash-Handling
  • Bending & Lifting up to 50lbs
  • Maintaining a Respectful and Organized Workspace
  • Ensuring all Reports match with physical Cash present
  • Various and Numerous forms of computer accounting tasks

Produce Clerk

Martin's Food
10.2022 - 01.2023
  • Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
  • Safeguarded customer well-being through strict adherence to allergen protocols when handling or displaying products containing common allergens.
  • Contributed to team efficiency by assisting with unloading deliveries and organizing stockroom for easy access to products.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.


RESPONSIBILITIES INCLUDE

  • Stocking and Lifting items over 50lbs
  • Adhering to various Food Safety Protocol(s)
  • Wash and Prepare various forms of produce for sale
  • Unload, Unpack, and Stock Deliveries
  • Assist Customers with any concerns/inquiries
  • Ensure Department is in well-managed condition before store closing
  • Using Heat-Sealing Devices
  • Setting Up Displays and Arrangements of product

Soft Count Lead

Hollywood Casino Perryville
12.2021 - Current
  • Safeguarded company assets by strictly adhering to internal controls and procedures during the drop/count process.
  • Fostered a positive working relationship with management, addressing any concerns or discrepancies between associates and supervisors in a timely manner.
  • Enhanced team productivity by maintaining a well-organized workspace and clean work environment.
  • Promoted a positive work environment through effective communication and collaboration with colleagues across many other departments.
  • Worked closely under scrutinous supervision during all aspects of job by both Maryland Lottery Agents & the 24 hour In-House Surveillance Dept.

RESPONSIBILITIES INCLUDE

  • Validating Authenticity of Currency
  • Constant Cash-Handling
  • Bending & Lifting up to 50lbs
  • Maintaining a Respectful and Organized Workspace
  • Ensuring all Reports match with physical Cash present
  • Various and Numerous forms of computer accounting tasks
  • Depositing Sums of Cash on behalf of the company
  • Observing, Training, and Maintaining Quality in performance of Subordinates
  • Operating, Maintaining, and Problem-Diagnosis with various forms of currency counting and other related technology

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
10.2015 - 06.2019

Skills

Strong Work Ethic

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Timeline

Produce Clerk

Martin's Food
10.2022 - 01.2023

Soft Count Lead

Hollywood Casino Perryville
12.2021 - Current

Soft Count Clerk

Hollywood Casino Perryville
04.2021 - 12.2021

Produce Clerk

Food Lion Grocery
05.2019 - 11.2020

Cashier

Food Lion Grocery
03.2019 - 11.2020

High School Diploma -

Penn Foster Career School
10.2015 - 06.2019
William Ewing IVSoft Count Lead