Summary
Overview
Work History
Education
Skills
Websites
Timeline
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William Ewing IV

Soft Count Lead
Rising Sun,MD

Summary

Energetic Count Team Lead with Nearly 3 years of successful performance in casino roles. Adept in safe collection of cash from slot machines and other floor games equipment (Cash Kiosks, Table Games, Etc). Efficient and quality-focused with aptitude for accurate cash handling and department-wide communication. Thrives in team environment.

Overview

5
5
years of professional experience

Work History

Cashier

Food Lion Grocery
03.2019 - 11.2020
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

RESPONSIBILITIES INCLUDE

  • Lifting up to 50lbs
  • Standing for 8+ Hours
  • Engage in positive interactions with customers
  • Complete Transactions in a timely, friendly manner
  • Maintain a Safe, Clean, Well-Organized Workspace
  • Take Instruction/Orders from Superiors Regularly

Produce Clerk

Food Lion Grocery
05.2019 - 11.2020
  • Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
  • Safeguarded customer well-being through strict adherence to allergen protocols when handling or displaying products containing common allergens.
  • Contributed to team efficiency by assisting with unloading deliveries and organizing stockroom for easy access to products.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.

RESPONSIBILITIES INCLUDE

  • Stocking and Lifting items over 50lbs
  • Adhering to various Food Safety Protocol(s)
  • Wash and Prepare various forms of produce for sale
  • Unload, Unpack, and Stock Deliveries
  • Assist Customers with any concerns/inquiries
  • Ensure Department is in well-managed condition before store closing
  • Using Heat-Sealing Devices
  • Setting Up Displays and Arrangements of product

Soft Count Clerk

Hollywood Casino Perryville
04.2021 - 12.2021
  • Ensured compliance with all regulatory requirements regarding cash handling and reporting by maintaining up-to-date knowledge of industry standards and protocols.
  • Supported smooth operations within the department by effectively communicating with team members and supervisors about any issues or concerns that arose during the drop/count process.
  • Safeguarded company assets by strictly adhering to internal controls and procedures during the drop/count process.

RESPONSIBILITIES INCLUDE

  • Validating Authenticity of Currency
  • Constant Cash-Handling
  • Bending & Lifting up to 50lbs
  • Maintaining a Respectful and Organized Workspace
  • Ensuring all Reports match with physical Cash present
  • Various and Numerous forms of computer accounting tasks

Produce Clerk

Martin's Food
10.2022 - 01.2023
  • Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
  • Safeguarded customer well-being through strict adherence to allergen protocols when handling or displaying products containing common allergens.
  • Contributed to team efficiency by assisting with unloading deliveries and organizing stockroom for easy access to products.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.

RESPONSIBILITIES INCLUDE

  • Stocking and Lifting items over 50lbs
  • Adhering to various Food Safety Protocol(s)
  • Wash and Prepare various forms of produce for sale
  • Unload, Unpack, and Stock Deliveries
  • Assist Customers with any concerns/inquiries
  • Ensure Department is in well-managed condition before store closing
  • Using Heat-Sealing Devices
  • Setting Up Displays and Arrangements of product

Soft Count Lead

Hollywood Casino Perryville
12.2021 - Current
  • Safeguarded company assets by strictly adhering to internal controls and procedures during the drop/count process.
  • Fostered a positive working relationship with management, addressing any concerns or discrepancies between associates and supervisors in a timely manner.
  • Enhanced team productivity by maintaining a well-organized workspace and clean work environment.
  • Promoted a positive work environment through effective communication and collaboration with colleagues across many other departments.
  • Worked closely under scrutinous supervision during all aspects of job by both Maryland Lottery Agents & the 24 hour In-House Surveillance Dept.

RESPONSIBILITIES INCLUDE

  • Validating Authenticity of Currency
  • Constant Cash-Handling
  • Bending & Lifting up to 50lbs
  • Maintaining a Respectful and Organized Workspace
  • Ensuring all Reports match with physical Cash present
  • Various and Numerous forms of computer accounting tasks
  • Depositing Sums of Cash on behalf of the company
  • Observing, Training, and Maintaining Quality in performance of Subordinates
  • Operating, Maintaining, and Problem-Diagnosis with various forms of currency counting and other related technology

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
10.2015 - 06.2019

Skills

Strong Work Ethic

Stress Tolerance

Supervisory Experience

Accuracy and Precision

Efficient multitasking

Data entry proficiency

Cash handling expertise

Safe Food Handling

Food Preparation

Stock Rotation

Machine Operation

Employee Motivation

Timeline

Produce Clerk

Martin's Food
10.2022 - 01.2023

Soft Count Lead

Hollywood Casino Perryville
12.2021 - Current

Soft Count Clerk

Hollywood Casino Perryville
04.2021 - 12.2021

Produce Clerk

Food Lion Grocery
05.2019 - 11.2020

Cashier

Food Lion Grocery
03.2019 - 11.2020

High School Diploma -

Penn Foster Career School
10.2015 - 06.2019
William Ewing IVSoft Count Lead