WEZAM ABRHA
Las Vegas,NV
Summary
Criminal justice student at the College of Southern Nevada pursuing a Bachelor's degree, expected to graduate in 2029, seeking professional experience in a law office environment. Strong background in customer service and fast-paced work environments, with experience communicating with diverse individuals, handling sensitive situations, coordinating with multiple teams, and maintaining professionalism under pressure. Detail-oriented, dependable, and eager to apply strong communication, organizational, and problem-solving skills while developing practical experience in the legal field.
Overview
5
5
years of professional experience
Work History
Passenger Service / Wheelchair Agent
Prospect Airport Services
Las Vegas, NV
05.2025 - Current
- Assisted passengers requiring mobility support, delivered courteous service that enhanced travel experiences.
- Guided travelers through airport areas, coordinating with airline and airport personnel to ensure effective assistance.
- Communicated clearly with passengers and coworkers, adapting assistance to individual needs while upholding professionalism.
- Maintained punctuality and situational awareness in a busy airport environment, prioritizing teamwork and passenger safety.
- Harry Reid International Airport
Cashier / Customer Service
Caf Zupas
Las Vegas, NV
01.2023 - 01.2024
- Welcomed customers, answered questions, assisted with orders, and processed transactions accurately, contributing to high customer satisfaction.
- Processed guest orders accurately through POS system while maintaining fast, friendly service.
- Handled cash, card, and mobile payments, ensuring accurate drawer balancing and transaction integrity.
- Greeted guests, answered menu questions, and recommended fresh entrées, soups, and salads.
- Collaborated with team members to ensure timely service and create a positive customer experience during peak hours.
Crew Member / Customer Service
Wendys
Las Vegas, NV
01.2022 - 01.2023
- Provided friendly, efficient service to assist customers with orders and questions, contributing to positive experiences.
- Delivered accurate order assembly and timely service during high-volume rush periods.
- Streamlined daily team operations by coordinating tasks with coworkers and maintaining an orderly work area.
- Restocked ingredients, beverages, and packaging to ensure smooth front-line operations during peak hours.
- Operated grill, fryers, and sandwich stations while maintaining Wendy's quality standards.
Education
Bachelor of Arts - Criminal Justice, Junior
College of Southern Nevada (CSN)
Las Vegas05-2029
Skills
- Mobility assistance
- Airline coordination
- Check-in operations
- Collaborative work & coordination
- Teamwork & coordination
- Customer communication
- Fast-paced problem-solving
- Multitasking
- Prioritization techniques
- Conflict resolution
- Disability awareness
- Professional conduct
- Cash management
- Flight scheduling
COMMUNITY & CIVIC INVOLVEMENT
Civic Outreach Volunteer
Las vegas, NV | Seasonal
- Assisted with community outreach during an election by distributing informational malarial an communication with members of the public.
- Worked along side a ream in a busy public setting while maintaining professionalism and respectful communication.
- helped distribute materials and engaged with community members for extended periods.
Timeline
Passenger Service / Wheelchair Agent
Prospect Airport Services
05.2025 - Current
Cashier / Customer Service
Caf Zupas
01.2023 - 01.2024
Crew Member / Customer Service
Wendys
01.2022 - 01.2023
Bachelor of Arts - Criminal Justice, Junior
College of Southern Nevada (CSN)