Whelma Muku Jones
Bethlehem,GA
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 11 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Landmark Hospital of Athens
Athens, GA
01.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring prompt patient care.
- Assisted in daily living activities, enhancing patient comfort and promoting independence.
- Documented patient information accurately in electronic health records, maintaining compliance with regulations.
- Collaborated with healthcare team to develop tailored care plans, improving patient outcomes.
- Trained new staff on best practices for patient care and safety protocols, fostering a learning environment.
- Streamlined inventory management processes for medical supplies, reducing waste and ensuring availability.
- Implemented infection control measures, contributing to a safer clinical environment for patients and staff.
- Led initiatives to improve patient satisfaction through feedback collection and service adjustments, driving quality care improvements.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Certified Nurse Assistant
Mercy Fitzgerald Hospital
Darby, PA
08.2022 - 01.2025
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing team for timely interventions.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
- Supported patients with daily living activities, enhancing their independence and wellbeing.
- Documented patient information accurately, ensuring compliance with medical records standards.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Trained new staff on procedures and best practices for patient care delivery.
- Advocated for patient needs, facilitating communication between patients and healthcare providers.
- Improved patient satisfaction by providing compassionate and attentive care.
- Maintained detailed patient records to facilitate accurate documentation and timely communication among healthcare professionals.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Educated patients and their families on proper home care techniques, reducing the risk of complications after discharge.
- Monitored vital signs regularly, promptly reporting any abnormalities or changes to nursing staff.
- Provided emotional support for patients experiencing difficult medical situations, enhancing their overall well-being during treatment periods.
- Continuously updated knowledge of best practices in CNA procedures through ongoing education courses, ensuring exceptional levels of care.
- Proactively identified and addressed potential safety hazards in the patient care environment, reducing the risk of accidents or injuries.
- Collaborated with nursing staff on wound care management, facilitating rapid healing and minimizing discomfort for patients.
- Implemented customized care plans for patients with diverse needs, resulting in better overall health management.
- Streamlined patient transfers between units by coordinating efficiently with other CNAs, nurses, and healthcare providers.
- Assisted nursing staff with daily tasks, increasing efficiency and maintaining high-quality care.
- Participated in regular interdisciplinary meetings to discuss individual patient care plans, offering suggestions for improvement based on clinical observations.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness standards.
- Provided excellent patient care, which resulted in a decrease in hospital readmissions.
- Developed strong rapport with patients and their families through empathetic listening and clear communication skills.
- Served as a mentor for new CNAs during their orientation period, sharing valuable insights from personal experience while fostering teamwork within the unit.
- Supported patients during rehabilitation exercises, promoting a faster recovery process.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Certified Nurse Assistant
Annandale Village
West Chester, PA
12.2019 - 08.2022
- Administered medications safely and accurately, ensuring proper treatment for each patient.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Continuously updated knowledge of best practices in CNA procedures through ongoing education courses, ensuring exceptional levels of care.
- Provided emotional support for patients experiencing difficult medical situations, enhancing their overall well-being during treatment periods.
- Monitored vital signs regularly, promptly reporting any abnormalities or changes to nursing staff.
- Participated in regular interdisciplinary meetings to discuss individual patient care plans, offering suggestions for improvement based on clinical observations.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness standards.
- Provided excellent patient care, which resulted in a decrease in hospital readmissions.
- Developed strong rapport with patients and their families through empathetic listening and clear communication skills.
- Served as a mentor for new CNAs during their orientation period, sharing valuable insights from personal experience while fostering teamwork within the unit.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Certified Nurse Assistant
Right At Home Health Care
Alpharetta, GA
09.2014 - 10.2018
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing team for timely interventions.
- Supported patients with daily living activities, enhancing their independence and wellbeing.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
- Medication assistance
- Vitals signs monitoring
- Documented patient information accurately, ensuring compliance with medical records standards.
- Educated patients and their families on proper home care techniques, reducing the risk of complications after discharge.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Implemented customized care plans for patients with diverse needs, resulting in better overall health management.
Education
Associate of Arts Degree -
North Hennepin Community College
Brooklyn Park, MNBachelors - human services
Metropolitan State University
05.2023
High School Diploma - undefined
Penn Foster High School
Atlanta, GA05.2014
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Blood glucose monitoring
- ADL support
- Specimen collection
- Infection control
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Adaptable
- Professional bedside manner
- Patient services
- Emergency response
- Patient education
- Data collection
- EKG interpretation
- Mobility assistance
- Clinical training
- Information protection
- Infection prevention
- Emotional support
- Medical equipment operation
- Healthy meal preparation
- Wound care
- Qualified in patient transport
- Team collaboration
- Active listening
- Compassionate care
- Patient advocacy
- Safety protocols
- End-of-life care
- Acute care
- Patient assistance
- Physical therapy support
- Health monitoring
Certification
- Cpr & First Aid
- Certified Nurse Assistant (PA)
- Certified Medication Aide
Languages
English
Native or Bilingual
Timeline
Patient Care Technician
Landmark Hospital of Athens
01.2025 - Current
Certified Nurse Assistant
Mercy Fitzgerald Hospital
08.2022 - 01.2025
Certified Nurse Assistant
Annandale Village
12.2019 - 08.2022
Certified Nurse Assistant
Right At Home Health Care
09.2014 - 10.2018
Bachelors - human services
Metropolitan State University
High School Diploma - undefined
Penn Foster High School
Associate of Arts Degree -
North Hennepin Community College