Whit Smid
Lolita,TX
Summary
Dynamic Store Manager with a proven track record at TJ Maxx, excelling in revenue generation and team development. Expert in loss prevention and customer service management, I've led teams to exceed sales targets through innovative merchandising and effective talent recruitment. Skilled in project and operations management, my leadership ensures optimal performance and efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Store Manager
TJ Maxx, TJX Companies
04.2012 - Current
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Store Manager
Duckwall Alco
04.2010 - 04.2012
Store Manager
Hobby Lobby
04.2002 - 04.2010
Education
Industrial High School
Vanderbilt, TXSkills
- Project Management
- Loss Prevention
- Revenue Generation
- Store Merchandising
- Payroll Management
- Team Development
- Supply Ordering
- Customer Service Management
- Employee Training
- Risk Management
- Talent Recruitment
- Operations Management
- Retail Inventory Management
- Opening and closing procedures
- Team Building and Leadership
- Inventory Control
- Inventory Oversight
- Policies and Procedures
- Customer Service
Accomplishments
- Certified training store for new members of management
- Point person, overseeing store remodels and new store openings
- District champion for operational excellence
- Store of the year recipient
Timeline
Store Manager
TJ Maxx, TJX Companies
04.2012 - Current
Store Manager
Duckwall Alco
04.2010 - 04.2012
Store Manager
Hobby Lobby
04.2002 - 04.2010
Industrial High School