Whitford Peery
Charlotte,NC
Summary
Dynamic Assistant Manager skilled in customer service and team leadership. Proven ability to enhance guest experiences through effective staff training and problem-solving.
Overview
5
5
years of professional experience
Work History
Assistant Manager of Outside Services
Myers Park Country Club
Charlotte, NC
02.2025 - 04.2026
- Assisted in daily operations, ensuring efficient service delivery and member satisfaction.
- Coordinated staff schedules to optimize workforce management and enhance productivity.
- Implemented training programs for new staff, fostering a culture of excellence and teamwork.
- Built and maintained relationships with the membership to enhance guest experience.
Social Media Intern
Coastal Carolina University Athletics Department
Conway, SC
01.2024 - 05.2024
- Created engaging content for social media platforms to enhance audience interaction.
- Assisted in managing social media accounts, ensuring timely updates and responses.
- Collaborated with team members to develop promotional campaigns for athletic events.
- Conducted research on best practices for social media strategy and engagement metrics.
Operations Intern
Van Wagner
Conway, SC
10.2023 - 12.2023
- Assisted in setting up Coastal Carolina game day festivities such as "TealTown" and "BudLight Fan Fest".
- Supported project managers with scheduling and resource allocation for events.
- Executed daily tasks related to client communications and service requests.
- Developed relationships with various vendors and donors, providing assistance when needed for set up and break down.
Bouncer
Quarterdeck Restaurant
Myrtle Beach, SC
07.2022 - 09.2023
- Monitored crowd behavior to ensure safety and compliance with venue regulations.
- Conducted ID checks and enforced age restrictions for alcohol service.
- Responded to incidents promptly, de-escalating conflicts effectively.
- Collaborated with security team to maintain a secure environment for patrons.
Service Detailer
Enterprise Rent-A-Car
Charlotte, NC
05.2021 - 08.2021
- Conducted thorough vehicle inspections to ensure cleanliness and readiness for customer rentals.
- Utilized cleaning equipment and chemicals to maintain high standards of vehicle presentation.
- Collaborated with team members to streamline detailing processes, improving workflow efficiency.
- Trained new staff on detailing procedures and safety protocols, enhancing team performance.
Education
Bachelor of Science - Sports Management
Coastal Carolina University
Conway, SC05-2024
Skills
- Customer service
- Team leadership
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Team motivation
- Task delegation
- Decision-making
Timeline
Assistant Manager of Outside Services
Myers Park Country Club
02.2025 - 04.2026
Social Media Intern
Coastal Carolina University Athletics Department
01.2024 - 05.2024
Operations Intern
Van Wagner
10.2023 - 12.2023
Bouncer
Quarterdeck Restaurant
07.2022 - 09.2023
Service Detailer
Enterprise Rent-A-Car
05.2021 - 08.2021
Bachelor of Science - Sports Management
Coastal Carolina University