Grant Parker
Roseville,CA
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
Work History
Assistant Manager of Outside Services
Granite Bay Golf Club
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Food Service Team Member
Jack's Urban Eats
05.2021 - 05.2022
- Greeted customers and answered inquiries regarding menu items and specials.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Associate of Science - Business Administration And Management
Sierra College
Rocklin, CA05.2024
Skills
- Task Delegation
- Recruiting and Interviewing
- Employee Scheduling
- Operations Management
- Staff Supervision
- Customer Rapport
- Customer Relations
- Staff Development
- Team Motivation
- Orientation and Training
- Schedule Oversight
- Industry knowledge
- Organizational skills
- Delegation skills
- Employee engagement
- Adaptability and flexibility
Timeline
Assistant Manager of Outside Services
Granite Bay Golf Club
05.2022 - Current
Food Service Team Member
Jack's Urban Eats
05.2021 - 05.2022
Associate of Science - Business Administration And Management
Sierra College
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