Whitlee Fox
Dyersburg ,TN
Summary
Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Holiday Inn Express Hotel
Martin, TN
04.2025 - 01.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted with daily operations, including maintaining cleanliness and organization of dining areas and kitchens.
- Collaborated with team members to streamline service processes and improve efficiency during peak hours.
- Trained new staff on hospitality protocols and best practices, fostering a supportive work environment.
Restaurant Server
The Hearth Restaurant
Martin , TN
08.2024 - 12.2024
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided exceptional service to high volume of daily customers.
- Responded to customer inquiries about menu items or services offered by the restaurant.
Shift Leader
Bahia Bowls
Dyersburg , TN
04.2023 - 08.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored operations and reviewed records and metrics to understand company performance.
- Handled emergency situations with composure and in accordance with company guidelines.
Worker
South Blend Nutrition
Dyersburg, Tennessee
05.2020 - 12.2022
- Trained new employees on safe operating procedures for all machines used in the facility.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained positive working relationship with fellow staff and management.
- Built and maintained working relationships with peers and upper management.
Education
Dyer County High School
Newbern, TNSkills
Computer systems
Friendly
Clean
Customer service
Team collaboration
Time management
Inventory control
Effective communication
Certification
- CPR certified
Timeline
Hospitality Worker
Holiday Inn Express Hotel
04.2025 - 01.2026
Restaurant Server
The Hearth Restaurant
08.2024 - 12.2024
Shift Leader
Bahia Bowls
04.2023 - 08.2024
Worker
South Blend Nutrition
05.2020 - 12.2022
Dyer County High School