Whitley Willingham
Arley,AL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrive under pressure and consistently earn high marks for work quality and speed.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
Dunham’s sports
Jasper, AL
08.2026 - 09.2026
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with inquiries and located products to enhance shopping experience and support customer needs.
- Unloaded freight and sorted merchandise to ensure timely availability on sales floor and stockroom.
- Stocked shelves and rotated merchandise to maintain organized backroom inventory in line with Dunham’s standards.
Fast Food Cashier/Cook/Prep Cook
JACK'S FAMILY RESTAURANTS INC.
Haleyville, Alabama
12.2023 - 07.2026
- Operated drive-thru service by accurately taking and processing customer orders to enhance service speed.
- Ensured customer satisfaction through prompt, friendly service and effective communication.
- Received and recorded customer orders accurately, prepared foods and processed payments in full-service establishment.
Buggy Loader/Backman builder
Masonite International Corp
Haleyville, AL
05.2019 - 12.2019
- Coordinated loading and unloading of materials and products for timely, accurate delivery to designated areas.
- Followed safety protocols while streamlining workflow processes to improve operational efficiency.
- Fabricated custom doors using saws, drills, and hand tools according to company specifications and production drawings.
- Followed safety rules and kept work area clean and organized.
Retail Sales Associate
Dollar General
Haleyville, AL
01.2019 - 05.2019
- Oversaw daily store operations, managing inventory control to ensure optimal stock levels and reduce shrinkage.
- Conducted sales transactions accurately, contributing to the achievement of sales targets and promoting customer loyalty.
- Assisted customers with purchases, product location, and friendly service on Dollar General sales floor.
- Maintained a clean and organized retail environment to enhance the overall customer shopping experience.
- Recovered aisles, faced products, and maintained clean displays throughout Dollar General store.
- Unloaded freight, sorted merchandise, and moved supplies to sales floor and stockroom.
- Communicated product needs and customer concerns to Dollar General management, facilitating timely resolutions and improvements.
Gas Station Clerk
Chevron
Haleyville, Alabama
10.2017 - 12.2017
- Managed daily operations, customer service, and sales strategies to enhance overall performance.
- Maintained high customer satisfaction and operational efficiency through attentive service.
- Executed accurate guest transactions at cash register at cash register with precision
Gas Station Clerk
Shell gas station
Hamilton, Alabama
03.2017 - 10.2017
- Managed daily operations, including inventory management and sales transactions, enhancing customer satisfaction through streamlined processes.
- Executed sales transactions efficiently, contributing to smooth and effective store operations.
- Processed sales transactions accurately, supporting seamless store operations and positive customer experiences.
Retail
Dollar Tree
Hamilton, AL
02.2016 - 12.2016
- Managed inventory processes to optimize stock levels and minimize discrepancies, contributing to improved store efficiency.
- Assisted in merchandising activities to create visually appealing displays that increased product visibility.
- Balanced cash register drawers during shift closings to ensure accuracy and accountability. and verified cash totals during shift closings.
Fast Food Cashier/Cook's Assistant
Burger King
Haleyville, Alabama
02.2014 - 12.2014
- Processed customer transactions efficiently and accurately, ensuring a positive customer experience and minimizing wait times.
- Handled cash, credit, and debit transactions, maintaining a balanced cash drawer and ensuring accurate end-of-shift reconciliation.
- Trained new team members on register operations and customer service protocols, fostering a knowledgeable and cohesive team.
- Assisted in training new team members on register operations and customer service protocols, contributing to a cohesive and knowledgeable team.
- Collaborated with kitchen staff to ensure timely, accurate order fulfillment, enhancing service efficiency.
- Maintained cleanliness and organization of the front counter and dining area, adhering to health and safety standards.
- Upsold menu items and informed customers of current offers to support promotional initiatives and drive sales.
Fast Food Cashier
Jack's
Haleyville, Alabama
05.2012 - 12.2012
- Greeted guests at JACK'S FAMILY RESTAURANTS counter and processed cash, card, and mobile payments.
- Achieved sales targets consistently through effective management and customer engagement.
Education
High School -
Haleyville High School
Haleyville, ALSkills
- Point of sale operations
- Customer service tools
- Customer complaint handling
- Attention to detail
- Time management
- Multitasking
- Process improvement
- Problem-solving
- CRM software proficiency
- Excellent communication
- Communication expertise
- Active listening
- Empathy
- Extremely organized
Timeline
Retail Sales Associate
Dunham’s sports
08.2026 - 09.2026
Fast Food Cashier/Cook/Prep Cook
JACK'S FAMILY RESTAURANTS INC.
12.2023 - 07.2026
Buggy Loader/Backman builder
Masonite International Corp
05.2019 - 12.2019
Retail Sales Associate
Dollar General
01.2019 - 05.2019
Gas Station Clerk
Chevron
10.2017 - 12.2017
Gas Station Clerk
Shell gas station
03.2017 - 10.2017
Retail
Dollar Tree
02.2016 - 12.2016
Fast Food Cashier/Cook's Assistant
Burger King
02.2014 - 12.2014
Fast Food Cashier
Jack's
05.2012 - 12.2012
High School -
Haleyville High School