Dynamic professional with extensive experience in customer service and team leadership. Skilled in decision-making and time management, contributing to operational success through effective inventory management and adherence to industry regulations.
Overview
15
15
years of professional experience
Work History
Sales and Tap Room Manager
Harbottle Brewing
3820 S. Palo Verde Rd. Suite 102
03.2021 - Current
Oversaw daily operations, ensuring adherence to safety and quality standards.
Developed relationships with new wholesale clients to expand market reach and initiated contract brewing setups.
Managed inventory levels, optimizing supply chain processes for efficiency.
Implemented cost-saving initiatives, improving overall profitability of operations.
Monitored compliance with industry regulations, ensuring operational excellence and risk mitigation.
Accomplished multiple tasks within established timeframes.
Senior Deli Clerk
Sprouts Farmers Market
7877 E Broadway Blvd
02.2017 - 06.2021
Supervised daily deli operations ensuring high standards of food safety and quality.
Trained and mentored new staff on deli procedures and customer service excellence.
Developed efficient inventory management practices reducing waste and optimizing stock levels.
Collaborated with management to implement promotional displays enhancing product visibility.
Assisted customers with product selection, providing knowledgeable recommendations and support.
Furniture Manager
Big Lots
2520 S. Harrison Rd
03.2011 - 12.2016
Oversaw furniture inventory management and stock replenishment processes.
Trained and mentored staff on sales techniques and customer service excellence.
Implemented efficient store layout designs to optimize customer flow and shopping experience.
Increased sales revenue through effective merchandising, display techniques, and promotional strategies.
Collaborated with store management to develop sales goals and initiatives for the furniture department.
Assisted customers in selecting appropriate products based on their needs, preferences, and budget constraints.