Whitney Ball
Starbucks
Sinpsonville,Kentucky
1
Certification
5
years of professional experience
Dynamic professional with extensive experience at Starbucks, excelling in beverage preparation and staff training. Proven ability to enhance team performance and ensure compliance with hygiene standards, resulting in improved customer satisfaction. Adept at problem-solving and time management, fostering a collaborative environment that drives operational success.
Work History
Shift Supervisor
2 Years 3 Months- Supervised store shifts to maintain smooth café operations and consistent customer service standards.
- Trained baristas on beverage preparation, POS procedures, and store opening and closing routines.
- Monitored food and beverage quality to ensure compliance with Starbucks recipes and presentation standards.
- Coordinated partner assignments during peak periods to support efficient order flow and guest satisfaction.
- Managed cash handling, register accuracy, and daily till reconciliation according to store procedures.
- Supported inventory counts, stock rotation, and supply replenishment to prevent product shortages.
- Enforced safety, cleanliness, and operational policies to keep workplace organized and compliant.
Barista Training Coach
1 Year 10 Months- Supervised lifeguard staff and assigned pool coverage to maintain safe aquatic operations.
- Monitored swimmers, enforced safety rules, and responded quickly to emergencies.
- Inspected pool areas, equipment, and facilities for hazards and corrective action.
- Trained new lifeguards on rescue procedures, safety protocols, and guest supervision.
Sales Associate
2 Years- Assisted customers with product selection, styling advice, and personalized shopping experiences.
- Operated POS system to process transactions, returns, and exchanges accurately.
- Maintained visual merchandising standards by folding, restocking, and arranging floor displays.
- Supported inventory control through shipment processing, replenishment, and backroom organization.
- Collaborated with team members to meet daily sales goals and smooth store operations.
Head Lifeguard
2 Years- Supervised lifeguard staff and assigned pool coverage to maintain safe aquatic operations.
- Monitored swimmers, enforced safety rules, and responded quickly to emergencies.
- Inspected pool areas, equipment, and facilities for hazards and corrective action.
- Trained new lifeguards on rescue procedures, safety protocols, and guest supervision.
Education
Associate of Arts
Associate of Science - Criminal Justice
Skills
Beverage making
Product presentation
Training delivery
Staff scheduling
Hygiene standards
Food safety compliance
POS system operation
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Certification
Corrections
Timeline
Barista Training Coach
Starbucks
12.2024 - CurrentRead More
Shift Supervisor
Starbucks
07.2024 - CurrentRead More
Sales Associate
Vera Bradley
03.2022 - 03.2024Read More
Head Lifeguard
Shelby County Parks
03.2022 - 03.2024Read More
Jefferson Community And Technical College
Associate of Arts
Read More
Jefferson Community And Technical College
Associate of Science from Criminal Justice
Read More