Whitney Becker
Riverside,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the work place. Results-focused with abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Ready to tackle new challenges in an office-based setting.
Overview
4
4
years of professional experience
Work History
Dispatch Supervisor
Exact Leak Detection, Inc.
Riverside , 92503
2022.01 - Current
- Developed and implemented policies and procedures to improve operational efficiency.
- Supervised the training of new hires in dispatching protocols and processes.
- Coordinated with other departments to ensure smooth inter-departmental communication.
- Tracked and reported on dispatcher performance metrics.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Scheduled, assigned, and monitored the work of dispatchers.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided administrative support to staff members, including copying and scanning documents, and filing paperwork.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Answered telephones, directed calls, and took messages.
- Completed and mailed contracts, invoices or checks.
Cafeteria Worker I
Riverside Unified School District
Riverside , CA
2021.10 - 2022.02
- Served students quickly and efficiently while maintaining high standards of customer service.
- Restocked utensils and condiments on the cafeteria line as needed.
- Prepared hot entrees according to recipes and instructions provided by supervisor.
- Used proper portion sizes when serving meals to students.
- Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
- Received orders from vendors and restocked supplies accordingly.
- Followed health and safety regulations when preparing meals or handling food products.
- Checked expiration dates on food products prior to use.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Performed work to top standards, proving best service for students, employees and school visitors.
- Effectively multitasked within fast-paced environment.
Customer Service Cashier
Postal Annex
Riverside , CA
2020.04 - 2020.06
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by helping customers locate items they were looking for.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
Arlington High School
Riverside, CA2007-06
Skills
- Proficiency in Microsoft Teams
- Proficiency in Microsoft Word
- Proficiency in Microsoft Excel
- Proficiency in Outlook
- Proficiency in Google Drive
- Proficiency in Field Edge
- Positive communication skills
- Data Entry
- Critical thinker
- Proofreading
- Administrative Support
- Organizing and Categorizing
- Self-starter
- Quick comprehension
References
References available upon request.
Timeline
Dispatch Supervisor
Exact Leak Detection, Inc.
2022.01 - Current
Cafeteria Worker I
Riverside Unified School District
2021.10 - 2022.02
Customer Service Cashier
Postal Annex
2020.04 - 2020.06
High School Diploma -
Arlington High School
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