Tiffany Stinson
Chandler,AZ
Summary
Result driven logistics professional with a proven track record in managing dispatch operations and optimizing workflow processes to ensure timely deliveries. Expertise in fostering team collaboration and enhancing productivity in fast-paced environments. Recognized for reliability and adaptability, complemented by strong communication and problem solving skills that contribute to operational excellence. Committed to driving results and improving efficiency in all aspects of logistics management.
Overview
10
10
years of professional experience
Work History
Dispatch Supervisor
Maricopa Ambulance
Phoenix, AZ
12.2025 - Current
- Elevated customer service standards through effective oversight of call intake processes and strict protocol adherence.
- Streamlined 911 call intake, leading to faster response times. Enhanced dispatching across four radio channels, ensuring timely service delivery.
- Resolved customer complaints effectively, contributing to overall satisfaction.
- Implemented discipline when required, maintaining team standards.
- Conducted investigations as necessary, ensuring thoroughness.
- Monitor CAD, Vanguard, Power BI, and other systems for compliance and reporting accuracy.
Dispatcher
Maricopa Ambulance
Phoenix, AZ
04.2021 - Current
- Oversaw radio communications with 911 system crews and interfacility units. Directed operations for Scottsdale and Chandler EMS units, optimizing unit deployment to ensure timely responses to emergency calls. Administered transport coordination from multiple facilities to hospital, enhancing patient care efficiency.
- Managed emergency response operations, ensuring prompt ambulance dispatch to critical locations.
- Monitored and prioritized incoming calls, efficiently managing multiple requests simultaneously.
Shift Manager
Raising Canes Chicken Fingers
Tempe, AZ
08.2019 - 04.2021
- Achieved operational efficiency by guiding crew to meet performance benchmarks. Enhanced customer satisfaction through effective financial management and service delivery. Streamlined scheduling processes and optimized supply chain logistics for truck orders.
Crew member
Raising Canes Chicken Fingers
Tempe, AZ
07.2016 - 08.2019
- Oversaw food preparation processes while fostering teamwork to optimize service delivery. Cultivated positive customer interactions to enhance overall dining experience. Championed a collaborative atmosphere to improve operational efficiency.
Education
Diploma -
Basha High School
05-2018
Skills
- Mentoring and training
- Proficiency in CAD, PowerBI, Teams, Excel, and Outlook
- Dispatch coordination
- Customer service
- Data entry
Timeline
Dispatch Supervisor
Maricopa Ambulance
12.2025 - Current
Dispatcher
Maricopa Ambulance
04.2021 - Current
Shift Manager
Raising Canes Chicken Fingers
08.2019 - 04.2021
Crew member
Raising Canes Chicken Fingers
07.2016 - 08.2019
Diploma -
Basha High School