Chad Powers
Flushing,MI
Summary
Resourceful Home Depot Supervisor skilled in resolving critical issues within time-sensitive environments. Achieved operational success through building and maintaining talented teams, driving process improvements, and implementing safety initiatives. Focused on fostering open communication and empowering employees to contribute to organizational objectives.
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Overview
22
22
years of professional experience
Work History
Supervisor
Home Depot
Flint, Michigan
05.2004 - Current
- Supervised daily operations in a fast-paced retail environment.
- Trained and mentored new associates on customer service standards.
- Coordinated inventory management and stock replenishment processes.
- Developed strong relationships with contractors to foster trust and collaboration.
- Analyzed weekly sales reports and metrics, collaborating with team to develop action plans for achieving targets.
- Facilitated team meetings to identify and implement sales strategies and improvements.
- Resolved customer complaints efficiently, maintaining positive relationships.
- Developed and implemented strategies to enhance customer service standards across the organization.
Delivery Driver
DoorDash
Flushing, MI
01.2024 - Current
- Delivered food orders efficiently to customers in designated areas.
- Communicated with customers to confirm order details and delivery instructions.
- Navigated routes using GPS systems for timely deliveries.
- Collaborated with restaurants to ensure accurate order preparation and packaging.
- Addressed customer inquiries and resolved delivery issues promptly.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Education
Flushing High School
Flushing, MISkills
- Inventory management
- Sales strategy
- Performance management
- Customer service optimization
- Customer service
- Compliance enforcement
- Performance metrics
- Employee training
- Coaching and mentoring
- Employee development
- Team building
- Problem solving
- Effective communication
- Communication skills
- Relationship building
- Reporting documentation
- Attention to detail
- Mentoring training
Timeline
Delivery Driver
DoorDash
01.2024 - Current
Supervisor
Home Depot
05.2004 - Current
Flushing High School