Summary
Work History
Education
Skills
Affiliations
Work Availability
Quote
Timeline
BusinessAnalyst
Whitney Buracker

Whitney Buracker

Flintstone,MD

Summary

Hello, my name is Whitney Buracker and I wanted to give you a little bit of background on me. I was born and raised in Martinsburg WV. My father passed when I was young so I lived with my mom, and stepdad but they later got divorced. I graduated high school a year before I was supposed to so that way I could get my life started.

Work History

Restaurant Hostess

Bob Evans Restaurant
Martinsburg, WV
06.2023 - 08.2023
  • Provided menus and answered questions about menu items and specials.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Stocked server areas with supplies before, during and after shifts.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Informed patrons of establishment specials and promotions.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Took beverage orders and served drinks during peak meal times.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered telephone to provide dining information and take reservations.
  • Took reservations from patrons by phone or online.
  • Notified server after seating parties in section to facilitate prompt service.

Crew Member

Sunset Car Wash
Martinsburg, WV
04.2022 - 06.2023
  • Provided information about additional services available at the car wash facility.
  • Maintained vacuums, pressure washers and [Type] equipment for car wash and self-service areas.
  • Preserved exterior paint by carefully cleaning cars with proper techniques and solutions.
  • Ensured all safety protocols were followed during the car wash process.
  • Worked closely with team members to ensure efficient service delivery.
  • Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • Followed proper procedure when operating machinery used during the car wash process.
  • Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
  • Disposed of waste materials properly according to established regulations.
  • Resolved customer issues in accordance with company guidelines.
  • Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
  • Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
  • Greeted customers and answered questions regarding services offered.
  • Used vacuum cleaners and buffers to clean interior of vehicles.
  • Maintained a clean, organized, and safe work environment.

Restaurant Team Member

Burger King
Hedgesville, WV
12.2021 - 02.2022
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Checked expiration dates on food products regularly and replaced expired items.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Ensured all dishes were prepared according to restaurant standards.
  • Processed payments accurately and efficiently using POS system.
  • Maintained safe food handling practices to prevent germ spread.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Assisted in taking customer orders and providing recommendations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Refreshed inventory supplies for drink and napkin stations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Hedgesville High School
Hedgesville, WV
05-2023

Skills

  • Conflict Resolution
  • Guest Relations Management
  • Reservation Coordination
  • Dining Customer Service
  • Table Setting Arrangements
  • Customer Service
  • Payment Processing
  • Scheduling
  • Infection Control
  • Service Prioritization
  • Supply Restocking
  • Safe Food Handling
  • Server Support
  • Front-of-house display creation
  • To-go order preparation
  • Guest seating arrangements
  • Bill computation

Affiliations

  • I played Basketball in middle school and ran track in high school.
  • I absolutely love animals!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Restaurant Hostess

Bob Evans Restaurant
06.2023 - 08.2023

Crew Member

Sunset Car Wash
04.2022 - 06.2023

Restaurant Team Member

Burger King
12.2021 - 02.2022

High School Diploma -

Hedgesville High School

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Whitney Buracker