Whitney Butler
Winston-Salem,NC
Summary
Professional with strong expertise in health information management, ready to make significant contributions in maintaining patient records and ensuring data accuracy. Skilled in the Epic system, data analysis and electronic health records management. Known for effective collaboration with healthcare teams and adaptability to evolving requirements. Dependable and results-driven, consistently focused on achieving organizational goals and improving patient care.
Overview
22
22
years of professional experience
Work History
Health Information Management Technician II
Atrium Health Wake Forest Baptist Medical Center
04.2023 - Current
- Successfully completed data requests for research studies or organizational reporting needs without compromising patient confidentiality or privacy regulations.
- Provided exceptional customer service by responding promptly to inquiries from patients, insurance companies, and other stakeholders regarding medical records issues.
- Reduced errors in medical records by implementing a thorough review process and providing staff training on documentation practices.
- Perform merging duplicate patient's records. Including in-patient merges.
Medical Unit Secretary
Atruim Health Wake Forest Baptist Medical Center
09.2021 - 04.2023
- Answered telephone calls to offer information, answer questions and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged patients.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received, recorded and addressed incoming and outgoing communication via telephone.
Nursing Assistant
Medical Park Hospital
11.2020 - 01.2022
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented all care actions by completing records and logs with Epic System.
- Perform bladder scans
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Nursing Assistant
Atrium Health Wake Forest Baptist Medical Center
08.2014 - 11.2020
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
- Documented all care actions by completing records and logs with Epic System.
- Perform bladder scans, insert/remove foley catheters, perform in & out catheter procedures
- Perform unit secretary duties
Nursing Assistant
Springwood Care Center
03.2008 - 08.2014
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
- Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep LPNs informed of changes.
Nursing Assistant
Britthaven Of Kernersville
12.2007 - 03.2008
Nursing Assistant
Centerclair Retirement Home
03.2006 - 09.2007
Nursing Assistant
Homestead Hills Retirement
07.2004 - 11.2005
Sales Representative
Shoe Show
03.2003 - 08.2003
- Measured customers' feet to determine proper shoe size, using Brannock device.
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Assembled promotional displays to increase brand awareness and attract customers.
- Assisted customers with locating and choosing merchandise in any store department.
- Checked prices for customers and processed items sold by scanning barcodes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Medical Assisting
Forsyth Technical Community College
Winston-salem, NCHigh School Diploma -
Lexington High School
Lexington, NC06.2004
Skills
- BLS Certified
- Problem Solving
- Data Entry Software
- Supply Ordering
- Epic Systems
- Customer Service Excellence
- Patient Health Information Access
- Inpatient care
- Supporting personal needs
- Patient Relations
- EMR / EHR
- Recording Vital Signs
Timeline
Health Information Management Technician II
Atrium Health Wake Forest Baptist Medical Center
04.2023 - Current
Medical Unit Secretary
Atruim Health Wake Forest Baptist Medical Center
09.2021 - 04.2023
Nursing Assistant
Medical Park Hospital
11.2020 - 01.2022
Nursing Assistant
Atrium Health Wake Forest Baptist Medical Center
08.2014 - 11.2020
Nursing Assistant
Springwood Care Center
03.2008 - 08.2014
Nursing Assistant
Britthaven Of Kernersville
12.2007 - 03.2008
Nursing Assistant
Centerclair Retirement Home
03.2006 - 09.2007
Nursing Assistant
Homestead Hills Retirement
07.2004 - 11.2005
Sales Representative
Shoe Show
03.2003 - 08.2003
Medical Assisting
Forsyth Technical Community College
High School Diploma -
Lexington High School
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