Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Whitney Calhoun

Whitney Calhoun

Mesa,AZ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving any job my best.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Green Forever Arizona
Mesa, AZ
01.2022 - Current
  • Resolved customer inquiries with empathy and professionalism.
  • Maintained accurate records of customer interactions and transactions.
  • Educated customers on product features and service options effectively.
  • Handled escalated complaints while ensuring customer satisfaction remained a priority.

Operations Manager

Lady Loo Arizona
Gilbert, Arizona
10.2022 - 11.2023
  • Managed inventory control systems to maintain optimal stock levels and reduce waste.
  • Oversaw daily operations to ensure efficient workflow and resource allocation.
  • Sales: taking inbound calls, booking events, and marketing.

In-Home Nanny

Allison
Costa Mesa, California
11.2015 - 08.2016
  • Supervised daily activities and routines for children in a safe environment.
  • Prepared nutritious meals and snacks according to children's dietary needs.
  • Communicated regularly with parents about children's progress and behavior.
  • Ensured a clean and organized play area for children's safety and enjoyment.
  • Developed positive relationships with children to foster trust and comfort.
  • Read books aloud to promote language development skills and imagination growth.

Guest Service Team Leader

Target
Irvine, California
03.2015 - 05.2016
  • Managed daily guest service operations to ensure smooth customer experiences.
  • Trained and mentored team members in effective service techniques.
  • Ensured compliance with health and safety regulations as well as company policies and procedures.
  • Resolved customer complaints in a professional manner while maintaining the highest level of service.

Cielo Coffe

Yenny
Irvine, California
01.2015 - 01.2016
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Waitress Supervisor

Bill Graw
Hermosa Beach, California
06.2010 - 06.2015
  • Supervised daily operations of the dining area for efficient service delivery.
  • Trained and mentored new waitstaff on procedures and customer service standards.
  • Handled customer inquiries and resolved complaints to enhance guest satisfaction.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.

Education

Some College (No Degree) - Exercise Science

Concordia University
Irvine

Skills

  • Inventory management
  • Scheduling
  • Customer service
  • Live chat support
  • Product education
  • Multi-task management
  • Empathy and patience
  • Strong teamwork
  • Punctuality and reliability
  • Adaptability and flexibility

Affiliations

-volunteering with foster kids

-lead in events at church (backdrops, decor, food prep etc.)

-chicken tending

-hiking

-weight lifting

-paddle boarding

-reading

-sports with my 3 children

Accomplishments

  • Acheived a $10,000 academic scholarship for college
  • Received a team lead position within months of working at Target.

References

-Hannah Colvis (Events Manager)  480-474-7091

-Andy Chavez (Green Forever) 602-507-0755

-Sadie Sober (Lady Loo) 949-214-5002

Timeline

Operations Manager

Lady Loo Arizona
10.2022 - 11.2023

Customer Service Representative

Green Forever Arizona
01.2022 - Current

In-Home Nanny

Allison
11.2015 - 08.2016

Guest Service Team Leader

Target
03.2015 - 05.2016

Cielo Coffe

Yenny
01.2015 - 01.2016

Waitress Supervisor

Bill Graw
06.2010 - 06.2015

Some College (No Degree) - Exercise Science

Concordia University

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