WHITNEY CANNON
Frisco,TX
Summary
Energetic professional boasting a career of delivering exceptional service to customers and employees alike. Motivated Account Manager with a background as an enthusiastic personal trainer with excellent customer service. Solid team player with a positive attitude and proven skills in building relationships, achieving results, and maintaining customer satisfaction in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Account Manager and Sales Representative
Ty Inc.
06.2022 - 10.2024
- Managed over200 accounts in the Dallas-Fort Worth metroplex, ensuring displays were clean, stocked, and attractive to customers
- Conducted cold calls, opened new accounts, and built lasting relationships with customers
- Regularly took inventory, wrote orders, and tracked merchandise to maintain customer satisfaction
- Built creative displays and provided timely communication via phone, text, and email
- Prospected daily for new accounts while consistently upselling and introducing new products to existing clients
Sales Development Representative
Joe Machens Ford
05.2020 - 07.2021
- Monitored and responded to internet sales leads from company website and third-party platforms
- Scheduled vehicle-showing appointments for sales teams and maintained accurate customer databases
- Used [VinSolutions] software to track leads and customer interactions, improving conversion rates
- Followed scripts and sales guidelines for inbound and outbound calls while offering feedback on operations and promotions
Fitness Consultant
Texas Family Fitness
01.2020 - 03.2020
- Sold gym memberships and personal training packages while leading facility tours and explaining amenities
- Developed excellent member relationships, assisting customers with health and fitness inquiries
- Provided creative solutions to customer concerns, improving satisfaction and retention
Personal Trainer
Self-employed
03.2019 - 01.2020
- Trained clients in customized workout routines tailored to individual fitness levels and goals
- Developed personalized nutrition plans and motivational strategies to encourage progress
- Led by example, sharing personal fitness challenges and triumphs to inspire and connect with clients
Personal Trainer
Texas Family Fitness
03.2017 - 07.2018
- Created individualized fitness programs and diet plans to meet client weight loss and health goals
- Built dynamic relationships with clients, leading to improved training effectiveness and client retention
- Maintained accurate fitness regimens, progress records, and contracts
Skills
- Customer Relationship Management
- Leadership & Team Collaboration
- Sales & Account Management
- Communication (Written & Verbal)
- Prospecting & Cold Calling
- Inventory Management
- Merchandising & Display Building
- Training & Coaching
- Problem-Solving
- Results-Oriented & Self-Motivated
Timeline
Account Manager and Sales Representative
Ty Inc.
06.2022 - 10.2024
Sales Development Representative
Joe Machens Ford
05.2020 - 07.2021
Fitness Consultant
Texas Family Fitness
01.2020 - 03.2020
Personal Trainer
Self-employed
03.2019 - 01.2020
Personal Trainer
Texas Family Fitness
03.2017 - 07.2018
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