Whitney Collins

• Built relationships with customers and community to promote long term business growth.
• Improved client retention rates by cultivating long-lasting relationships through regular communications and tailored solutions.
• Organized regular training sessions for team members, ensuring a well-informed workforce equipped with the latest industry insights.
• Kept detailed records of daily activities through online customer database.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Bake and decorate specialty custom cakes.

• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Observed packing operations to verify conformance to specifications.
• Gathered, organized and input information into digital database.
• Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Maintain clean kitchen and bar.
• Traim employese how to cook bartemd, waitress. With high speeds, be produvtive and have great customer skills
• Food prep. Sanitation. & menu planning and preparation.