Whitney Coughlin
Colorado Springs,CO
Summary
Hardworking Bartender, VIP bottle service, VIP Hospitality Hostess, highly skilled in accurately memorizing and fulfilling all patrons requests to a five star standard. Positive, upbeat, and passionate about providing beverage knowledge to aid patrons in creating an unforgettable cocktail experience.
Overview
6
6
years of professional experience
Work History
Bartender
The Keys
Evergreen, CO
01.2023 - 07.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Cigar Lounge Hostess
Stanley Pappas Cigar
Denver, CO
05.2021 - 03.2023
- Ran lounge from open until close.
- Sold cigars and beverages.
- lounge cleaning opening and closing,
- conversing with customers really making sure this truly is a five star experience.
- Meeting with cigar representatives.
- Full cigar training.
Cigar Lounge Hostess
Brown Palace Hotel
Denver, CO
05.2021 - 04.2022
- Informed patrons of specialties and features.
- sold cigars
- cleaning
- served beverages
- running lounge, private events.
VIP Hospitality Host
VCG Holdings.
Denver, CO
03.2017 - 06.2020
- Welcomed guests and assisted with reservations, check-ins and inquiries.
- Promoted value-added services, such as vouchers and special access options to increase guest satisfaction.
- Cultivated new business through up-selling and expanding current accounts.
Skills
- TIPS CERTIFIED
- ID verification
- Guest seating
- Menu Memorization
- Hors d'oeuvres service
- Quality and quantity control
- Service prioritization
- Efficient service
- Patron satisfaction
Timeline
Bartender
The Keys
01.2023 - 07.2023
Cigar Lounge Hostess
Stanley Pappas Cigar
05.2021 - 03.2023
Cigar Lounge Hostess
Brown Palace Hotel
05.2021 - 04.2022
VIP Hospitality Host
VCG Holdings.
03.2017 - 06.2020
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