WHITNEY CRAWFORD

• Recorded incident reports with detailed accounts of occurrences.
• Analyzed and investigated incidents alongside functional management and security supervisors.
• Screened vendors and contractors before granting access to restricted areas within mall.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Conducted regular patrols of facility to detect and deter security threats.

Supervised and evaluated security staff performance to determine compliance with safety regulations.

• Loaded and unloaded items
• Reported any safety concerns immediately to company management
• Assisted customers in a professional, polite, and prompt manner
• Recommended new products to customers that meets their needs
• Reported customer buying behavior and competitive intrusion
• Maintained and cleaned delivery vehicles

• Planted trees, flowers and plants, swept internal and external grounds
• Raked grass and leaves, cut and collected branches
• Responsible for garbage removal, operated garden machinery
• Bagged and removed trash, did painting and minor carpentry

• Recorded incident reports with detailed accounts of occurrences.
• Analyzed and investigated incidents alongside functional management and security supervisors.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Conducted regular patrols of facility to detect and deter security threats.
• Coordinated with security personnel or other departments to establish safety of visitors and staff.
• Supervised team of 5 or more security personnel during shift.