To obtain a sales consultant position by applying outstanding customer service, creative problem solving and lean management skills within the CarMax company, all while achieving optimum utilization of its resources and profits.
Overview
14
14
years of professional experience
Work History
Security Supervisor
Securitas
Detroit, MI
01.2020 - 06.2020
Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and inventory control
Developed improved training methods with focus on public safety and officer awareness
Submitted documentation for weekly payroll, managed schedules and enforced policies
Assessed ongoing risk factors and suggested improvements to senior management
Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
Security Officer
Securitas
Detroit, MI
06.2019 - 01.2020
Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
Authorized entrance papers and granted or denied entrance to building
Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons
Inspected suspicious activities and monitored premises for criminal acts and rule infractions
Provided top-notch protection to transport vehicles, passengers and employees by conducting tests for explosives residue
Identified and challenged potentially unauthorized individuals to prevent access to restricted areas
Checked tickets and passports for integrity to prevent fraudulent travel
Reported suspicious activities and persons to law enforcement
Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items
Sales Analyst
Yazaki North America
Canton, MI
10.2006 - 12.2018
Trained associates on processes, sets up and monitors production tables to obtain established production/ quality targets, and maintains compliance of systems, processes, and procedures
Provides and documents training for associates on production table processes and related work instructions
Performed quality audits and recommends process improvements to management
Accurately scanned products for stock inventory using the intermec scanner
Supports corporate policies and departmental policies; EMS/QMS policies and procedures; health and safety policies
Provided reporting for weekly forecast analysis and ad-hoc reporting in support of decision-making
Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions
Developed reporting and insights for investor relations meetings
Cooperated with engineering, manufacturing and corporate accounting to verify that quality standards were met
Gathered, organized and input information into digital database
Education
High School Diploma - undefined
Churchill High School
Livonia, MI
2004
Skills
Lead prospecting
Information gathering
Team liaison
Product and service knowledge
Client assessment and analysis
Self-motivated
Customer-oriented
Strong Communication skills
Network development
Account servicing
Safety and security
Investigation documentation
Sales and Marketing
Westland Meteors Cheer Coach/Director
Affiliated with this youth non profit organization since 2011