Whitney Dalton

• Schedule patient appointments and follow-up appointments

• Coordinate with healthcare providers and staff when scheduling appointments

• Verify patient insurance information and obtain necessary authorizations if required

• Communicate appointment details with patients and provide necessary instructions

• Update and maintain patient records and scheduling systems

• Handle incoming calls and inquiries related to appointments and scheduling • Assist with administrative tasks such as filing and data entry

• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Monitored progress and documented patient health status changes to keep care team updated.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

• Checking in/Checking out patients, answering phones, scheduling appointments, collecting copays, verifying insurance, triaging patients, obtaining vitals, verifying and reviewing medical history and medications, taking messages and addressing with the physician, knowledge of EMR, giving injections, phlebotomy skills, assisted provider during procedures

• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Assisted disabled clients to support independence and well-being.
• Monitored progress and documented patient health status changes to keep care team updated.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

• Worked front desk, Responsibilities include: Checking in/Checking out patients, answering phones, scheduling appointments, collecting copays, verifying insurance, taking messages and addressing with the physician, filing charts, knowledge of EMR

• Worked as an MA at Neurosurgery, Hardin Orthopedics & Sports Medicine, Central
• Ardiology and Advanced Foot & Ankle
• Floated from front desk check in to working in the back as an
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• Responsibilities include: Checking in/Checking out patients,answering phones, scheduling appointments, collecting copays, verifying insurance,triaging patients, obtaining vitals, performing ekg's, verifying and reviewing medicalhistory and medications, taking messages and addressing with the physician, filing charts,knowledge of EMR, writing prescriptions and sending electronically, giving injections,phlebotomy skills.

• Transport patients to and from clinical, ancillary and support areas via wheelchair or moveable bed as requested, to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment
• Set up traction for orthopedic patients
• Warmly greeted patients and visitors and made each feel welcome.
• Maintained confidentiality of patient data and condition to safeguard health information.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Furthered skills by actively taking part in employee training and taking classes to improve skills.

• EKG, Urinalysis, Venipunctures with vacutainer, Capillary sticks, butterfly sticks,
• Pylori test, TB test, Urine Drug Screen test, skilled in administering intramuscular injections and subcutaneous injections
• Operated lab centrifuge, Prepared lab test to be sent out for testing and printed out lab requisitions
• Triage patients and record vital signs, Place patients in exam rooms, prep patients for procedures
• Experience with E-Clinical, electronic medical record system
• Medical Administrative tasks
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Called and faxed pharmacies to submit prescriptions and refills.

• Quality patient care, help improve patient's quality of life, handle confidential paperwork
• Monitored patient vital signs and tracked behaviors to keep healthcare supervisor well-informed.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Externship (160 Hours) EKG, Urinalysis, U/A with C&S, Venipunctures with vacutainer, Capillary sticks, butterfly sticks, Strep test, Mono test, HCG test, H-pylori test, Flu test, TB test,
• Hemoglobin H1C test, Urine Drug Screen test, Administered intramuscular injections Assisted with Pap Smears, Assisted with Sutures and Suture removal, Assisting with eye tray procedures, Triage patients and record vital signs, Place patients in exam rooms Experience with E-Clinical, electronic medical record system, Used tympanogram machine, Used lab centrifuge, Used CBC machine, Prepared lab test to be sent out for testing and printed out lab requisitions, Scan documents into E-clinical, Documenting procedures on E-clinical, Answered the telephone at front desk, Provide friendship and emotional support, social interaction, improvement in quality of life

• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
• Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.