Whitney Dinger
Hammond,LA
Summary
Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
Grand Family Dentistry
Baton Rouge, LA
12.2019 - 07.2020
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Collected payments from patients in accordance with established policies and procedures.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Managed front desk operations including scheduling appointments, collecting payments.
- Prepared correspondence letters for insurance companies related to claims processing.
- Verified patient's eligibility for benefits under various insurance plans.
- Verified, updated and entered patient information into system.
- Scheduled cleanings and dental appointments for patients using appointment software.
Salon Receptionist
Noland Stewart Salon
Hammond, LA
04.2018 - 01.2019
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Provided information about services, products and prices to customers.
- Scheduled appointments using salon software system.
- Processed payments for services rendered.
- Maintained up-to-date records of customer visits and purchases.
- Performed inventory checks on hair care products, tools and other supplies as needed.
- Ensured all areas of the salon were clean and organized at all times.
- Assisted stylists with client check-in and check-out procedures when needed.
Billing Specialist
CARE Inc
Hammond, LA
11.2013 - 10.2014
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Answered customer questions to maintain high satisfaction levels.
- Resolved discrepancies between employees' time and time paid.
- Maintained accurate records of collections, adjustments and denials in the system.
- Provided support to other departments within the organization as needed.
- Performed accurate data entry for billing purposes.
Education
Vocation -
Aveda Institute
Covington, LA04-2018
High School Diploma -
Albany High School
Albany, LA05-2008
Some College (No Degree) -
Delta State University
Cleveland, MSSkills
- Attention to detail
- Proficiency in relevant software (eg, Microsoft Excel, Google Sheets, database management systems)
- Familiarity with data entry tools (eg CRM software, date management platforms
- organizational and time-management skills
- basic knowledge of data security and confidentiality practices
- Typing with speed and accuracy
Timeline
Dental Receptionist
Grand Family Dentistry
12.2019 - 07.2020
Salon Receptionist
Noland Stewart Salon
04.2018 - 01.2019
Billing Specialist
CARE Inc
11.2013 - 10.2014
Vocation -
Aveda Institute
High School Diploma -
Albany High School
Some College (No Degree) -
Delta State University
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