Whitney Durgin

Focused and reliable employee with extensive knowledge in multiple restaurant positions. Proven history of excellent customer service and conflict resolution skills. Dedicated to always improving and perfecting professional skills.

• Organized
• Creative
• Resourceful
• Driven
• In depth knowledge experience working in customer service, and within multiple positions between FOH and BOH in restaurants for over ten years.
• Trained in fine dining expectation and etiquette
• Excels in leadership positions
• Proactive interest in building inclusive and optimal work environments for guests and coworkers
• In depth experience with managing customer statistic analysis and implementing results to accentuate customer satisfaction
• Experienced in training new hires to be proficient with the company standards of service, and with multiple POS systems.