Summary
Overview
Work History
Skills
Timeline
OfficeManager

Whitney Garcia

Gatesville,TX

Summary

Dynamic office manager with a proven track record at All American Pools, excelling in customer service and office management. Implemented cost-reduction strategies, reducing overhead by 15%. Skilled in developing efficient office policies and fostering collaboration. Adept at handling sensitive information and enhancing operational efficiency through strategic planning and exceptional organizational skills.

Overview

33
33
years of professional experience

Work History

Office Manager

All American Pools
05.2004 - Current
  • Coordinated daily office operations, ensuring seamless communication among teams.
  • Managed scheduling and logistics for meetings and events, optimizing time efficiency.
  • Oversaw inventory management, implementing systems for tracking supplies and equipment.
  • Developed office policies and procedures to enhance operational efficiency and compliance.
  • Trained new staff on administrative processes, fostering a collaborative work environment.
  • Implemented cost-reduction strategies, identifying areas for expense optimization within office functions.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Monitored front areas so that questions could be promptly addressed.

Credit Manager

Hardware Corporation of America
06.1993 - 12.2001
  • Developed credit policies to mitigate risk and enhance customer relationships.
  • Analyzed financial statements to assess creditworthiness and make informed lending decisions.
  • Led cross-functional teams to streamline credit approval processes, improving turnaround times.
  • Mentored junior staff on best practices in risk assessment and credit analysis techniques.
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Data entry
  • Administrative support
  • Bookkeeping
  • Document management
  • Clerical support

Timeline

Office Manager

All American Pools
05.2004 - Current

Credit Manager

Hardware Corporation of America
06.1993 - 12.2001
Whitney Garcia