CHRISTINE SMITH
Gatesville,TX
Summary
Dynamic retail management professional with a proven track record of enhancing store performance through strategic planning and collaborative team efforts. Expertise in inventory management, customer service excellence, and staff development drives consistent operational success. Recognized for adaptability and reliability in navigating evolving business demands while upholding high standards and delivering outstanding results. Committed to fostering a positive work environment that empowers teams to excel and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
Prime Communications (AT&T Authorized Retailer)
08.2020 - Current
- Built and developed three store locations, increasing sales and staff performance.
- Consistently exceeded AIA and Fiber close-rate goals through structured coaching.
- Managed operations, staffing, and events while maintaining top-tier performance.
- Promoted multiple team members into leadership roles.
Office Manager
Life Solutions Professional Counseling
04.2017 - 07.2020
- Managed daily operations, scheduling, and billing for a counseling office.
- Oversaw client intake, insurance compliance, and confidential recordkeeping.
- Supported owner with vendor coordination and office workflow improvement.
- Completed bi-weekly payroll for 6+ employees.
Education
High School Diploma -
Parkview Baptist High School
Houston, TX01.2007
Skills
- Wireless Sales
- Leadership
- Coaching
- Internet/PPVGA
- Customer Experience
- Event Planning
- KPI Tracking
- Operations Management
- Retail operations
- Sales strategy
- Staff training
- Performance management
Timeline
Retail Store Manager
Prime Communications (AT&T Authorized Retailer)
08.2020 - Current
Office Manager
Life Solutions Professional Counseling
04.2017 - 07.2020
High School Diploma -
Parkview Baptist High School