Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Whitney Holloman

Gulfport,MS

Summary

Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level desk Insurance Claims Adjuster position. Ready to help team achieve company goals.

Overview

12
years of professional experience
1
Certification

Work History

Storage Choice

Assistant Store Manager
08.2022 - Current

Job overview

  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Scratch Kitchen

Food Server
03.2022 - 07.2022

Job overview

    • Managed cash register accurately, ensuring proper handling of transactions and tips.
    • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
    • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
    • Contributed positively to team morale through effective communication and cooperation with coworkers.
    • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
    • Restocked supplies during downtime to continue meeting customer demand for products and services.
    • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
    • Answered customers' questions, recommended items, and recorded order information.
    • Inspected dishes and utensils for cleanliness.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Brady Law Firm

Receptionist
08.2021 - 11.2021

Job overview

    • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
    • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Gillespie Law Firm

Receptionist
04.2021 - 07.2021

Job overview

  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Organized, maintained and updated information in computer databases.
  • Answered central telephone system and directed calls accordingly.

Candy Shop CBD

Store Manager
07.2019 - 04.2021

Job overview

    • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
    • Managed inventory control, cash control, and store opening and closing procedures.
    • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
    • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
    • Reconciled daily sales transactions to balance and log day-to-day revenue.
    • Improved customer satisfaction through staff training in customer service and product knowledge.
    • Completed point of sale opening and closing procedures.
    • Maximized sales by creating innovative visual merchandising displays and store layouts.

Humidor Cigars

Store Manager
09.2018 - 07.2019

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.

Cheap Butts

Assistant Store Manager
11.2012 - 09.2018

Job overview

    • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
    • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
    • Processed payments for credit and debit cards and returned proper change for cash transactions.
    • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
    • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
    • Trained and guided team members to maintain high productivity and performance metrics.
    • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
    • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
    • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Education

Blue Cliff College
Gulfport, MS

Certificate of Technical Studies from Dialysis Technician
01-2017

East Central High
Hurley, MS

GED
11-2007

Skills

  • Problem-solving
  • Customer service
  • Customer service and engagement
  • Retail operations
  • Customer relations
  • Time management
  • Attention to detail
  • Goals and performance
  • Customer experience

Certification

October 2024

Certificate of Completion - Insurance Claims Adjuster

AdjusterPro


November 2024

Mississippi - Independent Adjuster (Resident) #10832277


November 2024

Louisiana - Claim Adjuster (Non-Resident) #1168312


November 2024

Texas - All Lines Adjuster (Non-Resident) #3263003


Availability
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Store Manager

Storage Choice
08.2022 - Current

Food Server

Scratch Kitchen
03.2022 - 07.2022

Receptionist

Brady Law Firm
08.2021 - 11.2021

Receptionist

Gillespie Law Firm
04.2021 - 07.2021

Store Manager

Candy Shop CBD
07.2019 - 04.2021

Store Manager

Humidor Cigars
09.2018 - 07.2019

Assistant Store Manager

Cheap Butts
11.2012 - 09.2018

Blue Cliff College

Certificate of Technical Studies from Dialysis Technician

East Central High

GED

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Whitney Holloman