Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Whitney Jeffers

Point Pleasant

Summary

Dynamic and results-driven professional with extensive experience in client support and effective team leadership at McHappy's. Proven track record in cash management and strategic decision-making, enhancing operational efficiency and fostering a positive work environment. Adept at training and mentoring staff to elevate team performance and customer satisfaction.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager

McHappy's
03.2025 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Shift Manager

Pizza Hut
01.2024 - 03.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Housekeeper

Super 8 Hotel
04.2022 - 06.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Shift Manager

Giovannis Pizza Restaurant
09.2021 - 10.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Promoted a positive work environment through open communication and constructive feedback.

Home Health Aide

Mason County Action Group
02.2013 - 07.2016
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Education

High School Diploma -

Point Pleasant Jr Sr High School
Point Pleasant, WV
05-2015

Skills

  • Client support
  • Cash management
  • Effective team leadership
  • Strategic decision-making
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Certification

  • 10-Hour Construction Safety and Health {OSHA} Card
  • National CPR Foundation Card
  • Servsafe Certification Manager
  • State Food Safety Certificate

Timeline

Assistant Manager

McHappy's
03.2025 - 03.2025

Shift Manager

Pizza Hut
01.2024 - 03.2025

Housekeeper

Super 8 Hotel
04.2022 - 06.2024

Shift Manager

Giovannis Pizza Restaurant
09.2021 - 10.2023

Home Health Aide

Mason County Action Group
02.2013 - 07.2016

High School Diploma -

Point Pleasant Jr Sr High School

Similar Profiles

CREATE PROFILE
Whitney Jeffers