Summary
Overview
Work History
Education
Timeline
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Whitney Marr

Lawndale,NC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Customer Support

Aptive
Mount Pleasant, NC, NC
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business

CNA

CaroMont Health
Gastonia, NC
01.2019 - 05.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Cashier

Roses
Kings Mountain , NC
04.2016 - 08.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Received and processed customer payments.

Education

High School Diploma -

Kings Mountain High School
Kings Mountain, NC
06.2018

Timeline

CNA

CaroMont Health
01.2019 - 05.2021

Cashier

Roses
04.2016 - 08.2018

Customer Support

Aptive

High School Diploma -

Kings Mountain High School

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Whitney Marr