Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Narcisse

Opelousas,LA

Summary

Proven track record in enhancing workflow and productivity at Amazon Fulfillment Center, demonstrating exceptional shipping and receiving capabilities alongside a team player attitude. Excelled in customer service by resolving complaints with empathy, boosting loyalty. Skilled in using RF scanning equipment, significantly improving order accuracy.

Overview

4
4
years of professional experience

Work History

Reciever

Amazon Fulfillment Center
03.2024 - 05.2024
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.

Housekeeper

April Lachapelle
01.2024 - 05.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Order Picker

Amazon Fulfullment Center
09.2022 - 12.2022
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Customer Service Representative

Helen Murphy
08.2020 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma -

Opelousas Senior High School
Opelousas, LA
05.2022

Skills

  • Shipping and receiving
  • Customer Service
  • Product Inspection
  • Record preparation
  • Mental Toughness
  • Team player attitude
  • Sales experience

Timeline

Reciever

Amazon Fulfillment Center
03.2024 - 05.2024

Housekeeper

April Lachapelle
01.2024 - 05.2024

Order Picker

Amazon Fulfullment Center
09.2022 - 12.2022

Customer Service Representative

Helen Murphy
08.2020 - 09.2022

Diploma -

Opelousas Senior High School

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Whitney Narcisse