Whitney Nelson
Home Depot
Sellersburg,IN
6
years of professional experience
Dedicated customer service associate with a focus on client communication and problem-solving. A solid foundation in legal research and documentation. Known ability to manage caseloads and draft legal documents. Always ready to collaborate and discover effective methods for client representation.
Work History
Service Desk Associate
5 Years 9 Months- Further developed communication skills by aiding customers and associates.
- Problem-solved and resolved issues with contractors and other business owners.
- Excelled in managing desk responsibilities, including answering the phone, curbside, returns, purchases, and customer greeting.
- Developed collaborative skills working as a team at the desk.
Student Attorney
3 Months- Drafted legal documents, including motions, briefs, and client correspondence.
- Represented clients in eviction hearings in Jefferson County.
- Conducted legal research to support case strategies and defense arguments.
- Efficiently managed caseloads, maintaining timely communication with clients and opposing counsel.
- Developed litigation skills and improved public speaking.
Legal Intern
- Researched case law and applicable legal statutes.
- Drafted legal documents, including motions, briefs, and subpoenas.
- Shadowed experienced attorneys in court preparation and hearings.
- Gained experience with Indiana laws and court systems.
Paralegal
3 Months- Drafted legal documents, including subpoenas, motions, and briefs
- Read and organized files, including medical reports, ESI, and doctor reports.
- Copied, filed, and scanned documents, including medical files.
- Helped prepare for depositions and client meetings.
- Conducted research to find legal strategies and support case preparation.
- Managed schedule for client meetings, doctor visits, and hearing dates.
Education
J.D. - Law School
- BLSA Member
- Task Force Member
- Eviction Defense Clinic Member
- First Gen Mentor
- GPA: 2.85
- Related Courses: Business Law, IP Law, Criminal Law, Family Law, Torts, Civil Procedure
Bachelor’s Degree of the Arts and Sciences - Political Science, Pre-Law
- Related Courses: Introduction to Business, Microeconomics, Macroeconomics, Business Law, Constitutional Law, Civil Liberties, Statistics, and Ethics.
- GPA: 3.6
Skills
Critical thinking
Organized
Training and Leadership
Customer service expert
Adaptability
easily adaptable to new environments and routines
Basic experience in working with SPSS
a statistical program utilized for data management
advanced analytics
and business intelligence
Intermediate experience in working with Microsoft Office
including Word
Excel
PowerPoint
and OneNote.
Legal research
Legal writing
Litigation
Client communication
Timeline
Student Attorney
Eviction Defense Clinic
01.2026 - 04.2026Read More
Legal Intern
Clark County Public Defender's Office
05.2025 - 05.2025Read More
Paralegal
Armstrong & Peake, PLLC
02.2022 - 05.2022Read More
Service Desk Associate
Home Depot
11.2020 - 08.2026Read More
University of Louisville
J.D. from Law School
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Bellarmine University
Bachelor’s Degree of the Arts and Sciences from Political Science, Pre-Law
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