Whitney Neuville
De Pere,WI
Summary
Detail-oriented RHIT-certified health information professional with over 10 years in healthcare operations, HIPAA compliance, and EMR workflows. Led cross-functional teams to enhance compliance, develop efficient workflows, and integrate healthcare technology, driving operational improvements and process streamlining.
Overview
1
1
Certification
14
14
years of professional experience
Work History
ROIS II-Core Bench
Verisma
De Pere, Wisconsin
03.2025 - Current
- Routed incoming documents through EMR systems to support faster record processing
- Abstracted legacy records from multiple software platforms and assisted with accurate data entry and medical information release
- Used critical thinking and troubleshooting to complete tasks and resolve issues
- Guided new trainees during onboarding and created tip sheets for reference support
- Prioritized time-sensitive tasks
- Coordinated communication across teams to clarify protocols and processes and share practical ideas and solutions
- Supported high customer satisfaction by resolving problems in timely manner
ROI Team Faciltator
Bellin Health
Green Bay, Wisconsin
10.2023 - 01.2025
- Supported compliant ROI operations by tracking changing privacy requirements and training staff on HIPAA guidelines and minimum necessary standards
- Monitored employee productivity from on-site and remote staff
- Led team meetings
- Helped update organizational policies and procedures
- Assisted recruitment and selectionof new employees
- Contributed to post-merger and acquisition meetings
- Handled de-escalation calls
- Completed quality assurance reviews and released medical records
Health Information Clerk
BayCare Health Systems
Green Bay , WI
07.2019 - 10.2023
- Reviewed charts for completeness, accuracy, and proper filing
- Released protected health information under HIPAA guidelines
- Indexed scanned documents into electronic health record systems
- Processed documentation swiftly and accurately to process documentation and complete projects
Patient Care Technician-IMC
Texas Health Resources
Flower Mound, Texas
08.2018 - 05.2019
- Recorded and reported changes in patient conditions to nursing staff
- Collaborated with healthcare team to coordinate patient care and address concerns
- Assisted patients with mobility using lifts, wheelchairs, and transfer techniques
- Supported patients in daily activities and personal care routines
- Facilitated patient admissions, discharges, and transfers
Patient Care Technician
Cedar Park Regional Medical Center
Cedar Park, Texas
10.2016 - 05.2018
- Supported patients with daily patient cares
- Documented and monitored vital signs in the electronic medical chart
- Responded quickly to urgent situations during emergency situations and administered CPR, adhering to safety protocols
- Coordinated multiple tasks while ensuring accuracy and attention to detail
Patient Care Technician
Central Texas Rehabilitation Hospital
Austin, Texas
10.2015 - 04.2016
- Facilitated patient ambulation and therapeutic activities
- Communicated patient changes to nurses and care team members to ensure timely response and continuity of care
- Obtained patient vital signs
Wound Care Technician
Kindred Hospital Flamingo
Las Vegas, Nevada
10.2014 - 09.2015
- Assisted nurses with wound dressing changes and ensured availability of supplies for procedures
- Documented wound measurements
- Assisted with weekly physician rounds
- Educated staff on wound care prevention practices
Certified Nursing Assistant
Rennes
De Pere, Wisconsin
04.2013 - 07.2014
- Assisted residents with bathing, dressing, grooming, and toileting to ensure comfort and dignity
- Repositioned residents regularly to prevent pressure injuries and promote skin integrity
- Recorded care tasks and resident observations in electronic charts to maintain accurate and up-to-date health records
Education
Associate of Applied Science - Health Information Technology
NWTC
Green Bay, WI12-2023
Bachelor of Science - Health Information Management
University of Wisconsin, Green Bay
Green Bay, WI10-2026
Skills
- HIPAA compliance
- Records management
- Quality assurance
- Mentoring
- Adaptability and flexibility
- RHIT certified
Accomplishments
- Graduated with Honors from NWTC in 2023
- Employee of the Month Nominee-March 2019
Certification
- Registered Health Information Technician(RHIT) # 264983
Timeline
ROIS II-Core Bench
Verisma
03.2025 - Current
ROI Team Faciltator
Bellin Health
10.2023 - 01.2025
Health Information Clerk
BayCare Health Systems
07.2019 - 10.2023
Patient Care Technician-IMC
Texas Health Resources
08.2018 - 05.2019
Patient Care Technician
Cedar Park Regional Medical Center
10.2016 - 05.2018
Patient Care Technician
Central Texas Rehabilitation Hospital
10.2015 - 04.2016
Wound Care Technician
Kindred Hospital Flamingo
10.2014 - 09.2015
Certified Nursing Assistant
Rennes
04.2013 - 07.2014
Associate of Applied Science - Health Information Technology
NWTC
Bachelor of Science - Health Information Management
University of Wisconsin, Green Bay