Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
WHITNEY NICHOLS

WHITNEY NICHOLS

WESTMINSTER

Summary

I am a qualified and professional customer service expert with over twenty five years of experience in a variety of service industry fields. Strong communication and leadership skills. Team player with an eye for detail.

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

INSURANCE AGENT

Allstate
06.2024 - Current
  • Drive insurance sales growth through personalized client consultations, develop strategic partnerships, and implement data-driven solutions to meet customer needs.
  • Build lasting client relationships while providing comprehensive insurance solutions, focusing on protection strategies and risk assessment.
  • Analyze market trends and client data to optimize insurance portfolios, ensuring thorough coverage and client satisfaction.

Event Office Manager

Dana Cain Events
06.2017 - Current
  • Oversaw office inventory activities by checking inventory in and out as needed and managing inventory needs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Handled payouts for staff, performers and reimbursements for supplies.

REAL ESTATE AGENT

Crocker Realty
01.2017 - Current
  • Facilitate client communications and negotiations, securing favorable terms and closing deals.
  • Coordinate with industry professionals, ensuring seamless transaction management and client satisfaction.
  • Utilize interpersonal skills to identify client needs, driving successful property matches and outcomes.

BIRTH/POSTPARTUM DOULA

Birth First Doula Service
01.2006 - 01.2020
  • Guided clients with empathy, ensuring calm and effective multitasking during critical moments.
  • Delivered clear communication and interpersonal skills, enhancing client satisfaction.
  • Maintained composure in high-pressure situations, ensuring seamless support and care.

Education

Secondary School -

Marina High School
01.1999

Skills

  • Managing event logistics
  • Sales experience
  • Public speaking
  • Collaborative negotiation techniques
  • Effective problem resolution
  • Operational leadership
  • Clear verbal communication
  • Service excellence
  • Strong relationship-building abilities
  • Educational facilitation
  • Effective multitasking
  • Problem-solving skills
  • Customer engagement
  • Strong interpersonal skills
  • Cold calling
  • Auto insurance
  • Negotiation abilities
  • Client relations

Accomplishments

Consistently top in the inside sales department in all metrics. Proof of satisfied customers through numerous Google reviews.

Certification

  • NOTARY PUBLIC LICENSE State of Colorado 2023 - Present
  • PROPERTY AND CASUALTY INSURANCE LICENSE State of Colorado 2023 - Present
  • REAL ESTATE LICENSE State of Colorado 2017 - Present

Timeline

INSURANCE AGENT

Allstate
06.2024 - Current

Event Office Manager

Dana Cain Events
06.2017 - Current

REAL ESTATE AGENT

Crocker Realty
01.2017 - Current

BIRTH/POSTPARTUM DOULA

Birth First Doula Service
01.2006 - 01.2020

Secondary School -

Marina High School

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WHITNEY NICHOLS