Whitney Nitchoff
Lakewood,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Operations Agent
Swissport
07.2023 - 10.2024
- Conduct departure and arrival briefings
- Establish and maintain communication with load control and other airfield personnel as required
- Ensure all passengers have the necessary travel documents to travel internationally
- Prepare daily flight plans and coordinate with other agencies for seamless operations
Server
The Hollywood Bowl
03.2014 - 06.2023
- Assisted VIP guests in making informed menu choices
- Managed time successfully to ensure that guests were served in a timely manner without sacrificing quality of the experience
- Worked effectively with head chef, other servers, and management to ensure smooth operations
Server
The Potholder Cafe
01.2010 - 03.2014
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Associates Degree -
Mesa Community College
Mesa, AZ01.2007
Skills
- Microsoft Excel, Outlook, and Powerpoint
- Highly organized
- Excellent communication skills
- Dynamic individual with hands-on adaptability
- Creativity
- Operational Efficiency
- Reliability
- Problem-solving aptitude
- Multitasking Abilities
Timeline
Operations Agent
Swissport
07.2023 - 10.2024
Server
The Hollywood Bowl
03.2014 - 06.2023
Server
The Potholder Cafe
01.2010 - 03.2014
Associates Degree -
Mesa Community College
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