Caring and skilled Advocate passionate about positively impacting programs and helping participants by providing expert support. Familiar with social services and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.
Hi, I’m
Whitney Robison
Wichita,KS
Summary
Overview
10
years of professional experience
1
Certification
Work History
Catholic Charities
Lead Office Advocate
05.2024 - Current
Job overview
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
- Documented client progress and activities in accordance with agency policies and procedures.
- Conducted thorough assessments of clients'' needs, identifying barriers to self-sufficiency and strategizing solutions accordingly.
Wichita Childrens Home
Shelter Advocate
12.2022 - 05.2023
Job overview
- Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
- Contributed to the development of shelter policies and procedures, prioritizing client safety and wellbeing at all times.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Provided job search assistance to residents, including resume writing and interview preparation workshops, enhancing their employment opportunities.
TFI Family Services
Transportation Specialist
12.2020 - 11.2022
Job overview
- Drove children in foster care to and from appointments, visits, and school, all over the state.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Kansas Star Casino
Dealer 21
06.2015 - 09.2020
Job overview
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
Career Beauty CollegeLawrenceburg, TN
Graduate Certificate from Cosmetology
04-2013
University Overview
Lawrence County HighLawrenceburg, TN
High School Diploma
05-2011
University Overview
Skills
- Document filing
- Analytical reasoning
- Client representation
- Mediation
- Crisis support
- Active listening
- Case management
- Client advocacy
- De-escalation techniques
- Money handling expertise
Certification
CPR Certified
Timeline
Lead Office Advocate
Catholic Charities
05.2024 - Current
Shelter Advocate
Wichita Childrens Home
12.2022 - 05.2023
Transportation Specialist
TFI Family Services
12.2020 - 11.2022
Dealer 21
Kansas Star Casino
06.2015 - 09.2020
Career Beauty College
Graduate Certificate from Cosmetology
Lawrence County High
High School Diploma
Similar Profiles
Jordan LabrieJordan Labrie
Licensed Nursing Assistant at NH Catholic CharitiesLicensed Nursing Assistant at NH Catholic Charities
Carlos GarciaCarlos Garcia
Facility Maintenance Manager at Catholic Charities of DallasFacility Maintenance Manager at Catholic Charities of Dallas
Tina ColonTina Colon
Instructional Leader at Catholic CharitiesInstructional Leader at Catholic Charities