Whitney Ross
Henderson ,NV
Summary
Dynamic Office Manager with a proven track record, excelling in scheduling and clerical support. Expert in data entry and prioritization, I enhanced document organization and improved communication between clients and vendors, ensuring seamless operations and timely project delivery. Committed to optimizing office efficiency and fostering collaboration.
Overview
10
10
years of professional experience
Work History
Office Manager/Security Dispatcher
STRONG ARM FORCES ENT
Bellflower, CA
12.2022 - 08.2025
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Office Manager /Lead Dispatcher
D & J APPLIANCES
LA HABRA, CA
03.2019 - 11.2022
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Assistant Project Manager
Sears
Buena Park, CA
03.2015 - 12.2018
- Coordinated project timelines and resources to ensure on-time delivery of project milestones.
- Managed communication between stakeholders to align expectations and address concerns effectively.
- Developed project documentation, including schedules, progress reports, and risk assessments.
- Facilitated team meetings to discuss project status, identify challenges, and propose solutions.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
Education
Associate of Arts - English Language And Literature
Cypress College
Cypress, CAHigh School Diploma -
Savanna High School
Anaheim, CABachelor of Arts - English Language And Literature
California State University - Fullerton
Fullerton, CA2015
Skills
- Data Entry
- Prioritization
- Database entry
- Research
- Scheduling
- Clerical Support
- Office Administration
- Appointment Scheduling
Timeline
Office Manager/Security Dispatcher
STRONG ARM FORCES ENT
12.2022 - 08.2025
Office Manager /Lead Dispatcher
D & J APPLIANCES
03.2019 - 11.2022
Assistant Project Manager
Sears
03.2015 - 12.2018
Associate of Arts - English Language And Literature
Cypress College
High School Diploma -
Savanna High School
Bachelor of Arts - English Language And Literature
California State University - Fullerton