Whitney Skaggs

• Supervised daily bar operations, ensuring adherence to service standards and safety protocols.
• Developed innovative drink recipes, enhancing menu offerings and customer satisfaction.
• Managed inventory levels, ordering supplies to maintain optimal stock for bar operations.
• Implemented efficient workflow processes to streamline drink preparation and reduce wait times.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
• Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

• Reconciled bank statements with internal financial records to maintain accuracy and consistency.
• Coordinated audits by preparing necessary documentation and addressing inquiries from auditors promptly.
• Maintained and processed invoices, deposits, and money logs.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Implemented a more efficient filing system for financial documents, improving accessibility and organization.
• Streamlined accounts payable and receivable management, improving relationships with vendors and customers.

• Collaborated with kitchen staff to ensure timely service and seamless communication during peak hours.
• Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
• Reduced waste and improved cost efficiency with careful monitoring of liquor usage and optimal ordering practices.
• Coordinated with event planners to design custom drink menus for private parties, ensuring a memorable experience tailored to the clients'' preferences.
• Served high customer volumes during special events, nights, and weekends.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Supervised daily operations to ensure compliance with food safety standards and quality control protocols.
• Trained staff on best practices for customer service and product knowledge, enhancing team performance.
• Implemented inventory management techniques to reduce waste and optimize supply chain efficiency.
• Monitored shift schedules, coordinating staffing requirements to meet operational demands during peak hours.
• Resolved customer complaints effectively, fostering positive relationships and promoting repeat business.
• Promoted a positive work environment through open communication and constructive feedback.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Graduated Honors. Member of Jr Beta Club, FFA, and FHA.